Sting Investigations, Inc.

Very professional and timely even with Covid

Went in for prints was told to wear mask upon entering lobby I was met by sting employee not wearing a mask as I was told to I found this very disrespectful and unsafe. Then went upstairs and they still didnt put on mask for 5min then I was treated as if I was actually in custody not a paying client I was told to wash hands and sanatize 6 times and not just told but stood over and constantly told to was longer keep washing and when it came time to sanitize I was apparently un capable of doing it and told to keep rubbing hands longer and longer and rub arms and keep rubbing I felt like I was under arrest not a pleasant experience at all also the fee went up for covid but no mask wearing? Then to top it off they screwed up and mailed the pardon and waiver to me not to the pardon office and then I had to mail it to pardon office and pay for it myself then try to get reimbursed a complete nightmare then the lady called me at work completely unprofessional and to demand I remove review then she emailed pardon people saying I'm a liar I dont recommend this place at all

Lori was fantastic. Such a great service to have the option to do it from home for immigration. She was knowledgeable and efficient and if need we need fingerprints again we’ll definitely go through Sting Investigations and ask for Lori.

I needed fingerprints done for work but was leaving town - their Victoria office representative met with me after hours to make sure it was taken care of before my plane left. I could not have asked for better service.

Very unprofessional. Went in for fingerprints and they constantly misgendered and dead named despite being corrected. Wouldn’t do prints for a US document claiming you “can’t send it in yourself”. A quick google search would show that yes, you in fact can. Wouldn’t recommend it. Very rude and disrespectful people.

They cancelled my appointment and didn't bother to notify me. After I left their office, a staff member phoned me a couple hours after to apologize and spoke at sloth speed for about 5-10 minutes when the refund and apology should've taken 2 minutes. I don't need a 5-10 minute apology in broken sentences; it's insult to injury.

I recently completed an online course offered by Sting. The process was extremely easy and the staff were very pleasant to work with. I would highly recommend working with Sting for training purposes.

As usual always a 10. Thank you for your reliable service and professionalism on the regular!

I needed to get some fingerprinting done last minute and was delighted that Sting Investigations offered mobile service! They came right to me and were very accommodating with my last minute request. If you are looking for fingerprinting (or Investigation) services, look no further, these guys are great!

Called 3x in a row in a duration of 3 minutes. It rings 6 times before an automated system starts. It's not even 5pm and they never picked up. Friday June 8 2018. Their sys. Tells u to go to their website for anything to do with face to face training but there is nothing on the price. Then they finally tell u to press 4. And don't pick up 3x in a row which I have to go through the sys. Everytime. I cant select numbers to make the guy shut up and speed up the call.