Niagara Dermatology Centre

Was very disappointed with my experience with Dr. Kevin Sloan. He comes in, takes a mili-second look at my face and throws an accutane booklet at me. I mention that I came here to get advice and I was not interested in accutane. Not knowing my health history or bothering to ask any questions about it, he mentions that this is his recommendation and runs out of the room. My skin has mild break outs .. It is no where near the severity of even thinking of accutane. ESPECIALLY considering all of its side effects. He should really learn how to talk to clients as this can literally mess someones life up. I literally walked out of that 3 minute appointment thinking what a waste of time. 1000% would never go back to him and would NOT recommend anyone waste their time as well.

I was a bit worried going to see Dr Sloan after seeing low rate reviews... BUT seems most are about Dr Sloan quick time with patient and quick diagnosis.I am very happy with my experience with Dr Sloan. Yes he diagnosed me within seconds from looking at me. He was courteous, to the point and very professional. He answered all questions and concerns I had. I much rather have a knowledgeable Dr being able to diagnose right of way than having a Dr staring and scratching their head not being confident about their diagnosis.Having said that, Drs are human too and not perfect; they can't always have diagnosis 100% accurate all the times.And with the lack of medical services, Dr's unfortunately don't have the luxury of time to chat too long as they are overwhelmed with appts. There's such long waiting lists to see them.I felt Dr Sloan took the time to answer all questions I had regarding my thoughts and options. I think if you are not happy with his diagnosis, just tell him so thst you and him are on the same page and talk it out.

I went with my friend to her appointment so she could feel supported (this was her first meeting with the doctor). Before meeting with him, the receptionist was giving her a hard time by not accepting her UHIP coverage. This was quite surprising as a doctor from our university intentionally recommended this clinic because it accepts UHIP. The meeting itself with the doctor was less than five minutes. He did not listen to everything she was saying, denied her theories (which were supported by other doctors) and left before she could provide more detail to her acne history. It was disheartening seeing how they treated her as she left with no answers and three tiny containers of moisturizer. She had to pay over $100 just for five minutes of the doctors time.It seems very clear that this clinic is only interested in making money as they even tried to sell products to me. The doctor also said that he would speak with me only at a regular consultation appointment which would be $100. Very upset by their customer service and lack of respect towards patients.

As I sat here and read many of these reviews I felt I have experienced that exact same awful experience many of you have. I was running late for my appointment so I called to let them know, the receptionist informed me I missed my appointment and it was too late that we would have to rebook. I’m moving out of the province today and explained to her today is the only day I could come in. I tried to tell her what my appointment was for and she cut me off and said I obviously know why you’re coming. She was extremely rude to me, didn’t care about my concerns at all then she tried to tell me this was the end of my treatment when I only began it not even a month ago. She had no idea why I was coming. She informed me I could come in but I would have to wait for the patience who weren’t late for their appointment, so I said thank you very much I’ll be there in 15 minutes. Now I’m sitting her and it’s been over an hour and a half I am even more annoyed. I’ve personally never had any negative experience with dr.kevin himself. He is quick in and out, but he lets me express what I would like to say. Due to the lack of respect and the negativity from the front desk receptionist, and her hanging up on me (both are extremely rude, not bubbly negative people. Not welcoming at all) I will be requesting a new dermatologist from my family doctor and you’ve lost my business and will not refer anyone else to this place. If you want to come here and be belittled and disrespected go for it. You lose people who are just trying to seek help from these kinds of experiences.

This Dr. does not care about his patients. He spent 1 minute on the appointment and left in the middle of my questions about my skin, handed me a slip to give to the front desk and said just to moisturizer. A complete waste of time I do not recommend.

After reading all the reviews I was terrified to bring my son here and almost canceled. First of all there was a misunderstanding about my appointment time and I was there very early morning when my appointment wasn’t until later in the day. Thankfully they still took us (and were happy to do so) while we were there because I only had the morning off from work. When Dr Sloan walked in the room he spoke straight to my son and even asked about his school. It made my son feel more comfortable. Yes he was very very quick but I’m sure he’s seen thousands of cases of acne and knew right away. Was never rude with us and answered any questions I did have. The next lady who brought in the products they sell NEVER pushed them on me. Simply said they offer it if I was interested and that was that. So far I’m very happy with Dr Sloan and the staff. Will update if needed :)

I found the office very well run and the office staff were very professional.Dr. Sloan was very friendly and efficient. I was able to get an appointment quite quickly.I would definitely recommend this location.

Have been going to Dr. Sloan for a while know due to severe psoriasis. The prescriptions were not working well and he recommended shots. They have worked wonders. I am psoriasis free, no itching, peeling, all gone. He was very kind and while obviously very busy, took time to explain the pros and cons of the shots. Thank you Dr. Sloan. See you for a check up next year. Cheryl Aulbrook

This place knows how to get you in and out in a timely fashion. In this fast pace world your time is valuable. These ladies who work here hustle to make your visit quick and easy along with the valuable information you may need in regards to your treatment. Dr. Sloan is a down to business man. With his charts readily available and you already in a room he can brief himself quickly and take care of you immediately and have you on your way. If you have question just ask. Again the staff here are very knowledgeable and usually help you out with all of your needs. He and his staff never push products on you and give you options along with treatments. The products they have work and I can see the difference for myself and so can other. Minding you follow strict instructions given to you.

Id like to start by saying my face was a cystic acne nightmare, and I’m sorry for anyone who goes through it.I haven’t been this happy with my skin in over 6 years, and I have literally tried EVERYTHING.Now to the point, Dr.Sloan is quick, straight to the point doctor, and very good at his job! The lady showing me products they offer for my type of acne and going over my prescription was super helpful, my acne is basically gone thanks to their recommendations and their Vivier line!