Planet Fitness

Staff are awesome. Place is clean with the exception of total body fitness room. Love that there separate room to stretch. All one level meaning fully accessible.

I had an excellent experience at Planet Fitness Gym @1000 Gerrard Street East location. The gym was clean and well organized. The kindness and helpfulness of the front desk staff truly stood out and contributed to making my time at the gym truly valuable. They were always available to answer any of my questions. Their helpfulness made me feel at home and comfortable working out there. Gym is equipped with Red Light therapy and Hydro Massage therapy it made a big difference in my healing and performance journey. I give Planet Fitness five stars and looking forward to returning there again!

Avoid this gym !The atmosphere here makes you down, people are doing work out with Jens and sandals!

If you're there for treadmills, it's probably fine if you don't mind all the creepy staring that happens when you walk down any of the aisles, but any other fitness equipment is typically too busy without having to wait and hover for a machine during semi-peak hours.Worst thing is that they make cancellation such a hassle. You can't cancel over the phone, and you can't cancel over email. You can only cancel by going into the location, or by mailing them a letter. Yes. A letter. In 2023.Their business strategy is built on creating an environment where they can sign a ton of people up at cheaper prices, knowing that they likely won't use it anyway.

They Keep charging my bank account even after being notified & arrangements are made. They don't cover nsf fees they caused & who ever works on weekends is rude & unhelpful. They need to be disciplined or let go.

I had to cancel my membership due to a physical injury. When I went in the two employees that were bothered by me interrupting their personal conversation went on to tell me that I didn’t have a membership to cancel in the first place. Told me I must have signed up under someone else’s info - I had been going to the gym for a year at this point and 6 month prior to that as a guest with my boyfriend. They told me to put a stop payment on any money because according to them I didn’t have a membership. Meanwhile, I have been paying my membership every month and have my own bar code and membership account - I even know exactly who signed me up. I told them this info and they said “sorry no, you don’t have a membership”Nothing like being gaslit by two lazy, rude, employees that obviously have no idea how to do their job. I’ve been to other locations that are alright but this one is absolutely terrible - don’t waste your time or money.

Great facilities but I had problems with billing, they charged me for two months during the pandemic when I didn't know they had reopened. Refused to refund.

Favourite location. This location offers parking and free wifi. Staff are always friendly and ready to help. Has great equipment and boot camp style areas. Unfortunately no classic barbells. They have great discounts on member ship and always have good promotions periodically. I recommend getting the black card as it offers access to the massage chairs and beds which is worth it. Clean location, not the biggest but it’s easy to go on off peak time’s. Located conveniently in the shopping centre (Gerrard square). Easy transit access.

Great place to get your individual workout in! I usually come around 3 times a week with my mom to get a good split of cardio and weight machines. Staff is friendly and helpful, and the space is always clean and cool (like almost chilly).Once you set up a regular routine, you’ll start to see familiar faces throughout the week. I never actually talk to anyone, but it’s nice to see the same people consistently.With the Black Card you can also bring a friend and use their “spa” services. I personally recommend the waterBED! Have fun working out!