Classe Auto - Succursale principale

WAIT! Your car brokedown? You need a breath of fresh air? Classe auto is the place you need to go. Professional team, prices are competitive, Roy’s the man you want to serve you and Kamal’s the one to assure everything will go through. They don’t have it in inventory? Don’t worry Hadi will find it quickly.

Be very careful.They don’t even return call!I don’t recommend them!

When I arrived the car was not available. I phoned 1h before going to make sure the car is there. Was told that someone took it 30 mins ago".At the premises

Fantastic service! What an amazing team!

Very clean shop. Many varieties of vehicles. You can easily find a car in your budget. Personel are nice and friendly.

Even though this is not my first purchase

Bought my first car here the service was amazing would recommend to anyone looking for a car

Figured I'd come back here a couple of months after my purchase & chime in to help any potential customers who may be concerned by this dealership's rep.Price - 5 stars.The price on this vehicle was ~20% lower than most of these were selling for. I was skeptical about the price & was nervous that it may reflect an underlying issue. In retrospect, having not had any issues, I attribute the price to being a result of the dealership having just reopened after the area was under lockdown.Customer experience - 4 stars.I’d break the overall customer experience into 2 categories: the general experience & the negotiation/sales process.1. The general experience - 5 starsThroughout my experience the salesmen were a pleasure to deal with. When I first test drove the car, I became interested & wanted to take it for inspection. The local mechanics, however, had just opened after a lockdown & had a backlog of other obligations b4 they could conduct inspections. The sales team offered to reserve the car for me until I could book an inspection ~a week later. I don’t know if they would’ve sold the car to someone else had they offered to purchase it on the spot, but I returned about a week later & it was there for me to take to inspection.2. The negotiation/sales process - 3.5 stars.After test driving & inspecting the car, I’d decided I’d like to negotiate a purchase.a) The car passed inspection.b) The dealer provided a Carfax report which I independently verified to be accurate & undoctored.The one thing that was a bit unsettling about this process was that every time I visited the dealership after first seeing the car I’d be subject to a comment along the lines of it's good that you're here because someone else just called about the car"

If it’s not for their Director Kamal, I wouldn’t put the 5 star.They have a large selection however, you need to make sure you are dealing with Kamal. He respect his word and that’s more than enough to conclude a successful deal.

Terrible customer service with poor communication skills.I’ve been talking to this guys about getting a vehicle .The car they were selling was on summer tires. I leave in AB and travel to BC very often and mention that we have a law that states that you must have a winter tires from Oct to March or even May I believe. I asked for a discount on the price and made my offer. Not sure if there was a language barrier and they didn’t understand what I was talking about or this is just the way they do the business, However id not recommend anyone to deal with someone so unprofessional. This is their reply only friendly email:Classe auto reply:First of all, please don't tell us what the law says about winter tires, specially when your knowledge is very poor.By the law, a dealer can sell the car on summer tires and the client will have 10 days (the same time as the transit paper to change them). So now, you know what the law says.Secondly, by ethics and respect for yourself, don't ask all these questions and let us spend all the time to answer, then give us this unreasonable and insulting offer. We don't steal our cars. The price is 11000$ not negociable. Please go and look for a car in your budget far away. And good luck with the rubish you could maybe find some where.