Clinique Azur

edit: Dec 7.Still no news from Dre.MARIE-CLAUDE BRODEUR, she doesnt even bother logging my results into Carnet Sante even though the hospital has sent my results to her/clinic TWICE. When questionned the receptionist, she doesnt know where the fax goes?No one bothered to even figure out where my results are, only the nurse repeating that she cant see it online, the doc might have it and maybe she didnt contact me because all was normal in the blood test result. Of course she cant all this, after all its the job of the health professional to register all patient's results after receiving it...Moreover, even if my results came back NORMAL, Dre.Brodeur told me she will contact me for furter testing.All this never happened, Tests were done on 31 october, results were ready few days later according to the hospital and results sent immediately to the doctor.We are way into December now, still no news, and probably never will receive any. If anyone even looked into it ever.But hey, RAMQ payed the doc over 40$ for a 5 mins consultation. Nice cashgrab and zero help.-Very unprofessional receptionist who hangs up on you without letting you even finish saying your concerns.Im trying to get the nurse to call me back for my blood test results which the clinic has received several days ago. (Blood test done at the end of October, but they said they never received my results, so had to contact the hospital to fax it to them once again... I find it already weird)Since they got the result, nobody called me, but when I contact them, they say its logged in their system that they tried to reach me but no answer and the voicemail is full/not working. Logged manually for sure, because it's not true.I have my phone with me 24/7, voicemail is empty, never received any call or msg!I am really forced to go there in person and start to question the things.The quebec health system is bad for sure, but this clinic is truly one of the worst.

I saw Dr Nathalie Boisvert a few weeks ago and she was the worst Dr I’ve ever been to! Very rude, impatient, doesn’t listen, didn’t help me whatsoever I wasted time going there. I hope no one ever makes that mistake again. I feel truly bad for all of her patients.

Doesn't deserve even one star, I got an appointment by GAP. but it is more than one and half that I am waiting, so many staff but no one works. There is no parking space as well

Twice I was seen in the family medicine clinic and asked if I could be sent for a chest xray and asked to be referred to a lung specialist after having upper respiratory tract infections often requiring antibiotics 5-6 times over the last year. Both doctors said no. My husband had various abdominal symptoms and some blood when going to the bathroom. He went to see a doctor in the family medicine clinic and no investigations were ordered just a cream to apply. They said they would follow up in 1 week by phone.

I would not recommend this clinic in any way, I injured my shoulder due to a fall on ice 2 and a half months ago and they only did some X-rays arguing that everything is fine, however, the physiotherapist asked me, why not? They sent you an MRI to see if you have ruptured a tendon?I had to make a new appointment with a third doctor at another clinic so that they could finally send me an MRI and take a closer look at my shoulder injury.

Really sweet doctor, secretary was doing her best to help a client with no knowledge in english or french using google translate. It was definitely the better alternative to staying in the ER overnight.

Even after taking an appointment you need to wait for more than 1 hours.

They are the only clinic open on a Sunday. Booked an appointment online via Bonjour Santé (rendez-vous urgence) at 8:00 and was able to secure an appointment for 10:50. Waited about an hour before I was seen which is not bad at all compared to waiting in an ER at the hospital. Receptionist, nurse and doctor were kind and helpful. I was also able to do an X-ray right after my appointment. Very satisfied. Thank you.