Quarks

The only shoe store in the mall that was happy to help me find something. It was very busy but the workers were right there to help everyone. I'll gladly come back again!!

Needed some Blundstones for work. While in a different nearby shop, the overworked staff trying to hold down the till and assist every customer wasn't able to answer any of my questions about the differences between styles and insisted they were the same, and ended up bringing me one to try on - turned out the difference was it was a dress shoe. Again, not her fault, should have been 3-4 people in there.So I went down to Quark's. I bought Blundstones here before but in hindsight, I thought they had overcharged me. I'll explain why I was wrong in a bit!The young associate at Quark's was SO helpful and knowledgeable. She was able to tell me the difference between shoes that looked similar, what the different soles meant, and make suggestions for what I needed. When I was trying on a pair, I asked why they didn't come with sheepskin insoles anymore? She let me know that the ones I came in wearing were thermal/winter Blundstones, and those come with extra sheepskin insoles and are slightly more expensive, have a blue tag, etc... The ones out right now are lighter, summer boots.So many questions answered in such a short amount of time. I didn't even know there was a difference, or that they were more expensive! Mystery. Solved.The best part is she went in the back and found my size in the winter, waterproof boot and brought it out for me. It was perfect, and exactly what I needed. Shoes like this are a huge investment that can last 10+ years if treated properly and I greatly appreciated her attention to detail, knowledge, patience, and genuine care that I got the right shoes. I only wish I got her name, she deserves a raise:)

I went into Quarks for a second time this month and for a second time today, I received zero service. The young lady stood behind the counter flipping through papers and told me twoce she would be right with me. I stood there with 3 pairs of boots in hand. I was patient until the 3rd Give me a minute

I bought a pair of shoes for my mom's birthday and messed up the sizing. The warranty period was over by a day but the manager was super helpful and listened to my concerns and helped me get them exchanged. Amazing service by him and the shoes made my mom's birthday!!! <3

Great place to buy Blundstones and they have a very reasonable return policy.

The girls were great. The mall was actually very busy but both girls working made a great effort to help. They even took the time to find sizes for me in a shoe that I wasn't looking for. And thats what I ended up purchasing.

Ran into exchange at Christmas present. The staff was helpful. Exchange made and now I have a great pair of slippers

Staff are always great! Quality shoes and brands in a convenient location too.