The Home Depot

I would highly recommend Home Depot in Kanata to anyone looking for quality home improvement products and friendly, knowledgeable customer service. My only minor critique is that the store can get quite busy during peak times, so be prepared for a bit of a wait. But all in all, a great shopping experience!

Just recently had to buy another new fridge from HD. First new LG fridge was about 3 years old and the compressor died. Warranty only covered compressor replacement with huge labour cost, so more economical to buy a new one. Next new LG fridge (different model) just died last week (two years later). Same situation as the previous - compressor died, manufacturers warranty covered to replace the part, but diagnostic fee plus $600 labour fee. So off to curbside for fix-it pickers. So this time (third time's a charm, right?) NO MORE LG. A different major brand company will be reaping the benefit of poor industry standards. Bottom line: LG fridges are well priced, attractively designed. HOWEVER, buyer beware. Do not be swayed by these deceptions, or the raving 5 star reviews by the new LG fridge honeymooners. Gone are days where fridges run for 10 years or longer. Max 4-five years, so start sending letters to Appliance Co. Executives and Consumer Affairs. Because as they say, Silence is consent. And we don't want Silence or else nothing will improve and the companies will keep reaping the profits of bad quality products. And BTW I've had very similar experience in recent years with Clothes Washing Machines.

I love this shop! It is not only about the stuff they sell (and they have everything). It’s the customer service that I go to this store for. When I have a quick DYI project or have to fix something around the house, I ask people working at this location for help. And they go out of their way explaining to me how to do the job and what kind of tools I will need.

We entered and went to customer service to know where things we needed were, fast and friendly people. We found everything we needed in the specified row. Then the cashier Carys was quick, and nice too.

Home Depot was and always will be my go-to place for anything related to tools and parts. The service is usually always excellent! However, you'd frequently find that there's no staff member available for questions. It's common. Overall, Home Depot is a gem.

Although I've never had a bad experience at this location, today I had a particularly good one. I came in looking for okra plants. They had just come in and the lady with light blond hair (I didn't get her name) in a ponytail who was working alongside Sloane was very helpful and helped me find some. When I got to the cash, I was served by Clark who was kind enough to fashion a plastic cover for me so I wouldn't get the inside of my bad dirty. Stellar customer service for sure!

I want to give Wendy ( flooring tile department) a big thanks for her help! I purchased whole bunch tile , but I had to change the delivery date for couple times. She was kindly help me so solve the problem I met since your system was dumb.Very appreciate her patience and professional manner.

The best service in all homedepots I've ever been at. We were looking for a particular item and we had 4 employees help search the entire store. Even when they couldn't find it they contacted another homedepot close to them,and had them hold the items for us until we could get there. They definitely went out of there way to help. Thanks to all employees that work there, will definitely shop here again.

Fairly standard Home Depot experience. Store is clean and well stocked. The employees are great and will ask if you need help even if they are busy with something else. Items usually match the location online/in-app so you can find things quickly.

Went to pick up chair cushions that showed 22 available from online. Unfortunately, there was only 1. I found a different pattern that I liked after chatting with a sales associate, who explained that the online amounts don't correspond well with real life when things are selling fast. Ultimately, I am happy with my purchase, and always happy with the service at this location. I also purchased several plants that I have planted in our backyard. Considering that we will be spending all of our vacation in our backyard, I imagine that we will be back for a few things.