Tokyo Smoke Burlington Dundas

Decided to visit this store as a first time customer. I was very impressed by the presentation and cleanliness here. The product organization was top notch and assortment was quite grand. There seems to be something here for everyone. The staff helped me pick out a product based on my needs and I have been satisfied with it. I will definitely be visiting again even thought it’s a bit out of the way for me but the experience was one worth repeating. Thank you.

Love this place! Store is supe le organized and clean. The products are amazing, not to mention the owners are super cool. Definitely my go-to!

My experience was not short of satisfying. They were able to match me with a strain I’d enjoy, as well as had really reasonable pricing. Great shop, 10 out of 10 would recommend.

Very knowledgeable bud tenders, store is always clean and welcoming and they get to know their customers.Now whenever I walk in, if Tyler is working he usually knows what I want (Power Sherb 3.5 g or anything Tribal or Nugz -> Power Sherb 14g bag of smalls) and if they don't have it stock he gives options that are comparable in quality and price.Out of the 22 or so dispensaries in Burlington, Tokyo Smoke Appleby is my go to location. The service and amazing staff is what keeps me coming back even if I can get the same thing cheaper by a few dollars nearby at Value buds or Honey Pot

Awesome experience! Great products and staff is highly knowledgeable. Definitely recommend!

Always beyond happy with the service at this location. Your associate Nilesh is wonderful! Always a smile on his face and a friendly conversation waiting to be had! Highly recommend this location especially when Nilesh is there ⭐️⭐️⭐️⭐️⭐️ just for him LOLThe other staff is wonderful too but he just has amazing customer service skills that’s perfect! Deserves to be recognized.

Amazing place to go! Would definitely recommend! Great service and great products at an affordable price!

Great place to get everything I needed and it was fast! The staff is super helpful. I told them I was new to CBD and they were super helpful asking the right questions and showing me different products. Save yourself the guesswork from OCS and come to this store.

ProsThe store looks great, there is a variety of selections to choose from. I like how Tokyo smoke categorizes sativa, indica and hybrid strains so you can customize your experience. There's a lot of space and the store has a nice vibe.The store is open till 11pm which is really awesome so you can get what you need even if it's late.ConsI found the customer service lacking. Upon my arrival I indicated it was my first time in the store and I was looking for something to help me unwind and generally help me sleep. The associate pointed me to the indica shelf and left me to my own devices. I felt that this would have been a good opportunity to help me understand Tokyo Smokes concept and categorizing especially since I was the only customer in the store. I saw a variety of different indicia strains and had no idea what to choose. I've visited several cannabis stores in the past and still consider myself a novice when it comes to cannabis usage and general knowledge and my experience at other stores have been much more engaging and educational. Catering the experience to my needs and finding good value. Recommendations are always valuable for new cannabis users and new Tokyo smoke customers in general. In the end I just picked whatever was on sale and let the associate behind the counter know...

Been going here since it’s opened, the team there are all helpful and very knowledgeable! Every time I go in it’s a pleasant experience and I recommend them to anyone looking for a good dispensary to shop at!