Eclipse Fencing & Decks

Over a month ago, I met with Justin - the owner of this company - to remediate some issues related to the fence, gate and privacy wall that Eclipse installed in 2017, including an estimate to level our back deck. He provided me with a verbal estimate, and indicated that the work could be done the following week. I asked if I should follow up with him, and was told that there was no need...he assured me that he would contact me within a couple of days. Never heard from him after that, despite several text messages to him and a phone call, where I finally reached him and was told that it would be another week before he could get the job done. Needless to say, there has been absolutely no follow-up from him... It's now been at least six weeks! So I've given up. Absolutely unprofessional business practices. Very disappointed with the owner's total disregard for providing customer service and follow up.EDITED (June 17, 2019):: I am thankful that Justin, the owner of Eclipse Fencing & Decks, responded in a timely manner to my earlier post. He apologized profusely for the lack of contact, and offered to make amends by getting the work done that he had promised weeks ago to do. His crew was at the house in a matter of days, and managed to fix the necessary issues. I have to hand it to Justin... he was gracious to not only apologize, but to get the work done at no cost. Thank you for that, Justin. As such, I have changed my low rating to a 5-star! Anyone that is willing to admit mistakes and take ownership by getting everything squared up, fixed, and at no charge to boot, deserves a second chance. If you have a fencing or decking project, I highly recommend Eclipse Fencing & Decks... they definitely stand behind their workmanship and customer service!

Eclipse Fencing & Decks built me an amazing fence. It's strong, sturdy, and very well built. The workers who built the fence are friendly, knowledgable, and work very fast. Apart from that, their pricing is also really good. My overall experience is that I couldn't be happier, and am glad that I chose them over anyone else.

Strongly recommend these guys. They were willing to work with us on what we wanted for fencing on our property. Other companies that did show up were either horribly rude or just jot wanting to work with what we wanted but not Eclipse Fencing. These guys were awesome from the on-site quote all the way to the completed job. Friendly, professional, all around a great experience.

Never came back to do any warranty work would always say to busy but would figure out something. Never figured out anything or came to fix anything. Find a contractor that will look after the issues after if there are any.

Looks nice to start and then falls apart after a year. Old cheap wood used. They cut a lot of corners. Wood not secured or hiding beams that are too short. Would not recommend.

Edit #2: Still leakingEdit: Justin and Darcy fixed the roof issues to my satisfaction. Hopefully, there’ll be no more leaks.I have been waiting to get my deck roof fixed for over two years now. Despite giving Justin plenty of time to respond to my texts, he has done nothing to either respond or fix the issue. The roof has been sagging in the middle and dropping. Removing the fascia has shown that the structure was not supported properly. I now have to look to get it fixed by another company. I’m very disappointed.

Had a fence built last year, gates have been repaired once already, now the one gate won’t open or close. I’ve asked for a repair and I wait…

Justin at Eclipse was very easy to work with when we replaced our fence. He was professional, kept us updated during the project, and met established timelines. We are very impressed with the final results. Thanks Justin to you and your crew.

Built me the most beaitiful deck I've ever seen. Very professional and respectful. Will definitely use again in very near future. Keep up the amazing work.

Justin and his team completed quite a few projects for us this summer. Replaced our backyard fence and gate, built us a deck with railing and privacy screen and added a chain link fence to create a small dog run area. We have nothing but positive comments to write about Justin and his team. Justin was always courteous and respectful in conversation and over text. He diligently responded to texts and answered calls with any questions or concerns we had. Any issues that arose he was quick to send a team member to fix or personally saw to it himself. The work looks great and we couldn’t be happier. The team was respectful and professional, work areas were always cleaned up after the work was completed. Thank you to Justin and the team.