FIX AUTO GRANDE PRAIRIE SOUTH

Such a friendly place!! They were fast too! I am extremely happy with the work I had done on my vehicle recently. Right from the moment I walked in for the quote to picking up my completed vehicle; it was cleaner than when I dropped it off both Inside and out!! I'm shocked and thrilled of course! This team went far above and beyond. I would most definitely recommend them to anyone in need!! Just WOW! :)

Definitely The Best!Cameron did my Coronet

This place was highly recommended to me and now I'm not sure why. I took my vehicle in with quite a bit of front end damage. A month and a half later, I finally get it back after waiting on basic pieces for my very common vehicle.. first thing I notice, the engine light is still on.. so I take it back and after an hour, I was told it could be this issue, or this issue, or this.. nothing that could be done though. Although prior to the accident, my engine was fine?? Whatever, I left. I also noticed the SIM card for my dash cam was also missing, I also asked them about it because I understand some things they might not want recorded in the shop, fine.. but of course they denied having anything to do with my stolen SIM card. Fine. And THEN, my battery is dead. They admitted to killing the battery while working on my FRONT END. But after I returned with a reciept for having to purchase a new battery THEY KILLED, I was then told it probably had issues before going into the shop.. all in all, I wouldn't ever recommend these guys to anyone. My vehicle is actually now not even usable because of whatever is wrong with the engine. It continued to get worse and worse after leaving this shop that couldn't" do anything about it. Thanks guys.."

My Car was fixed way far from the expected date because of some parts missing and due to Covid but the shop is so awesome that they were able to find a way to give me back my car though they are still waiting for the missing parts (it's just a cover or something so they just fixed the old one) they just asked me to come back if they receive it, Very accomodating staff, Cindy helped me a lot with all my inquiries, approachable and very professional to deal with. The guy who put up the missing cover is so helpful, I asked him if he can do something for the little piece of accessory that was not properly attached and without any hesitation he told me that he can actually fix it and drive my car on the shop and after a few minutes it's done. Thank you fix auto grande prairie, keep up and More blessing on your team.

My car was involved in a hit and run. When I came for the assessment, they let me know if I chose them to repair my car, that they wouldn't call me until they had all the required parts in house before booking a date to repair it. It definitely worked with my schedule. They allowed me to drop it off a couple days earlier and even waited after hours for me to get back from work just to return it to me. Now that's great customer service. I know I was kind of annoying and they still dealt with me with a smile. I definitelya

My van was total loss, i was coming from Edmonton to get my stuff during weekend Saturday. I called receptionist, she told me someone will be there to help me. And there you go even though they are closed in weekend and i got my stuff. They understand customers situation. Love you guys.

I got rear ended and my car needed repairs. My insurance company actually suggested fix auto. They were amazing! Cindy was super friendly and the got the parts ordered for me and set everything up! Car looks brand new again and they cleaned it inside and out! And they were fast! Only took 2 days to get the work done. Totally exceeded expectations. Will definitely use them in the future if I need any work on my car! Thanks guys

Outstanding quality and service! Over the last three years, I’ve had my daughters truck in for repairs 3 times.Fantastic results as always!Thanks Again Fix Auto Crew !

Unsatisfied with the work they have done with our 2022 Honda Pilot, $10k worth of fix supposedly, three things they majorly missed, window switch didn't work, clearcoat missed or forgot to polish and plastic trim on lower side of the window will not stay. Paid $270 out of our pocket to fix the front bumper (Someone backed into it before the major accident, so wasn't part of the claim) because it keeps popping out, so basically they removed the bumper and installed it back inbut unfortunately it popped back out after two days, they did not offer a fix, they said nothing they can do it about it. Some areas on where they painted had dirt on it and also the front drivers door paint was pretty bad. I do not recommend this shop, too much wasted time here. I gave them 2 stars because they did offer to fix the 3 major things that they missed. But there should be a final inspection before they release it.

Missed doing work on quote, no or missed quality control checks when they told me vehicle ready to pick up (rear hatch didn’t close, tape residue over freshly painted bumper). Poor quality of work (body filler spilled over rim and tire), paint work poor quality. When some issues brought up not overly helpful. Would not recommend