Trico Centre For Family Wellness

People shaving in the steam room, or bringing in young girls into the men's changing even though there's a universal room available, management does nothing. Last week tried to borrow a basketball to use a completely empty gymnasium, denied because it was privately booked. Stated I would be glad to move the moment anyone arrives, NOPE. ok fine, today it's scheduled for open gym until 1030, I get a basketball only to get rushed out at 1015 so people can set up early! Like C'mon, we following rules or not. This place is horrible and I will never return.

25$ for a month which includes the Gym, Pool, and Skating Rinks. Jugo Juice on the 2nd floor so there is a nice refreshment after working out.

I am writing this review in regards to the kids summer camps.My daughters LOVED their time at these camps! The staff were all so friendly and kind to the kids. The camps are incredibly well run, specifically the connect" camp

This place seriously went downhill. Out of all the indoor swim pools I’ve been to in calgary they easily have the most disgusting change rooms. They’re filthy. The floors are covered in mud and other things and there’s stuff all over the wall. Their new policy is you only get 90 minutes in the pool which is always cut short by staff. They say this is for cleaning but somehow the pool area also stays filthy. I don’t feel comfortable being in their facilities barefoot which is a problem because I have young kids. I wanted this place to be good because I live so close but it’s hard for me to commit to a membership when we only get facilities in 90 minute windows and those facilities which are closed for cleaning every 90 minutes are completely filthy. It doesn’t make sense.The last time I was there a kid has cut her foot open on something and was leaving blood all over the floor. The front desk was alerted and it took them over 20 minutes to come clean it up.

Twice now we have gone for “open swim” and been told the pool was at capacity. Both times we went up to see how busy it was and the first time we counted 16 people in the pool. The second time we counted 21. If this is a staffing issue, then members should be aware. We cancelled our membership and will be getting a YMCA membership instead.Another note, why section off the swim times in time blocks? If the pool is open, people should be able to come swim. Instead you’re told that they have to get out and wait 15 minutes in the dirty locker room to go to the next swim time. It’s such a weird way to do things. The inconvenience of going swimming at Trico is almost comical. I haven’t been to any other pool that does this with their swim time blocking.

The last four times I have brought my autistic son for a swim:a) We were charged the fair-entry rate, and I got in for free as an aide, and I was reminded to bring the fair-entry card.b) We were charged full adult rate for both of us.c) I brought the fair entry card. My son was charged the fair entry rate, but I was charged full price because I did not bring the Access 2 card.d) We were told that the pool was being used for a private function. Apparently the schedule can be changed like this. The receptionist who told me this argued with me that this was not a closure. I'm not sure what you call it when the pool is not open at a time when it is usually open, but apparently it is not a closure.

The worker at the front naked Nakayla is very sweet and she is always helpful about my inquiries. I have a great experience everytime I come here! Keep up the great work!

The change rooms and pool are extremely dirty. The walls and doors in the universal change room, look like they haven’t been cleaned in years. There is a dark ring around the pool where the water line is and there was a large insect crawling up the wall and another dead one, near the seating area by the pool. I forced my son to wear indoor shoes in the pool area because I can’t imagine what is on those filthy floors.