McDonald's
2025 Reviews
$$$
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
About the Business
Restaurant Locator | McDonald's Canada |
Contacts
Call Us
+19056885461
500 Welland Ave, St. Catharines, ON L2M 5V5
Hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Curbside pickup
- Wheelchair-accessible elevator
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Vegetarian options
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Family-friendly
- Groups
- Fast service
- Coffee
- Quick bite
- Breakfast
- High chairs
- Late-night food
- No-contact delivery
- Kids' menu
- Counter service
- Drive-through
Recommended Reviews
Kaitlyn K
10.10.2023
McDonald's
This is by far the worst McDonald’s in the city. Can always expect to wait 20-30 minutes after I’ve paid for my order. They always pull you over no Matter what the order is and the person bringing your order out moves at a glacial pace. It’s at the point now where my kids ask how long is the wait going to be this time? I’d rather deal with robots at this point in hopes that they would be more useful and efficient. Please do better.
Stepan
29.09.2023
McDonald's
The worst McDonlad’s everI had to wait for 5 minutes for the staff to to come to the cash counter.And the worst thing, they didn’t put chicken in the chicken mcgriddles.I had to go back to them and leave the sandwich for them.Wasted more than 20 minutes, had no breakfast, and will never back to McDonalds.
Zack Carter
19.09.2023
McDonald's
Worst McDonald's experience I've had, and there's been many - haha. Waited over 20mins to get our food while we saw burgers stacked for uber eats etc as well as drive thru being prioritised. Had the pleasure of watching staff throw pickles at each other while laughing over the food they were preparing. Contacted customer service and got a generic response, the owners don't care. Won't be getting my money again.
Vernon Parshotam
31.08.2023
McDonald's
Don’t go here if you can help it. The staff are as effective as robots built in the 60s. Your order will be wrong no matter how simple it is!
sarah ritchie
24.08.2023
McDonald's
Went through lastNight was argued with and told my card declined, was refused when asking to see the slip from then debit transaction…. Paid again at next window by credit card after being made to feel like I had done something wrong…. Check my bank today and it cleared my bank and credit card… so I paid $80 for 2 Big Mac meals and smoothies… never again
Glen Siegel
16.08.2023
McDonald's
I think the staff member who took my order was being trained as a shift manager as she was very busy calling out how long everything took. When I pointed out I waited 10 minutes before I asked for the iced coffee I ordered, she barely took the time to acknowledge my comment. Response time on walk in orders is not measured apparently.
angela stachowski
09.08.2023
McDonald's
Went through drive thru, paid 37 and was missing two fries and two sandwiches. Went to take them back but the drive thru was so busy not willing to wait longer. So disappointed. Seems to always happen at this McDonald's. Never going there again!!
Victoria Lewis
07.08.2023
McDonald's
Worst McDonald's experience ever today! I work in the industry so I rarely complain but someone needs to address the issues at this store. Whether it's improper training/staffing not too sure. Ordered through Skip, order supposed to be 20 minutes took over an hour. Skip driver was waiting at the location so I can't blame it on the delivery service. Only one iced coffee of my order was delivered. It was under $20 so not a large order which I could understand mistakes happening.
Mia Nicholson
23.07.2023
McDonald's
Truly the worst mcdonald's with the worst workers that blatantly just take an order and give you whatever after 25 minutes of waiting in the drive thru. I ordered 2 cheeseburgers with no onion.. waited 27 minutes for the order, and it was not what I ordered at all? After being asked not twice, not three times but four times what my order was, it was still made incorrect. While sitting and waiting I had also noticed the the car infront ofmyself and the car infront of him also drove away, pulled into a spot and both cars had obviously gotten the incorrect orders. Beyond annoying after working a long shift and having to sit in a drive thru for almost half an hour for 2 cheeseburgers, literally insane.
Max Thom
22.07.2023
McDonald's
This Location does not know the definition of customer service. The manager named Austin is poorly trained and therefore, setting a poor example for the employees around him. I just left there and I am going to be sending an email to the head office. My experience was horrible and if I could do it again, I would ask for my money back when I tried to ask the manager for his name, he didn’t even want to give it. He said it’s” not valid” unbelievably. If any of my employees ever spoke to any of our customers that way they would no longer be employed by me.
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Map
500 Welland Ave, St. Catharines, ON L2M 5V5
McDonald's