DigitMakers.ca

They have some of the best pricing for 3d printer filament and always ship fast. I've placed over 15 orders with more than 70 kg of filament ordered and with no problems at all. Their filament has some of the best accuracy and works great with Mosaic Pallet.Overall I would highly recommend DigitMakers for any 3d printing professionals or enthusiasts.

Don’t waste your time and money here.First time purchase here, bought 5 of the same filament that you can put on a reusable spool. The first roll come tangled, trying to return the rest. They first blame I didn’t put it onto the spool correctly while they didn’t even know which side of the spool is right themselves, after I point that out, they accuse that I must cut the tape before put on the spool thus why it’s tangled.Anyway, they believe their filament must have no issues, if there is issue, it must be my fault.Besides that, the filament also come much more moist than I got from other places, same brand, same print and print setting, but string like crazy compare to the ones I got from other places.I have already mentioned in my previous email at 17:49 to ask how to return the 4 unused spools. But obviously people there just don’t read. Even after I post the review, they are still trying to say I want to return an almost finished tangled spool in their latest email.Sorry it’s my fault wasting my time trying to fix a tangled spool, sorry I only took a picture because it end up tangling all the way to the end of the spool, and sorry I didn’t repeat everything I said and attach every picture I took in every email.And sorry, I’m do not recommend this place.

I see my previous review was removed though not totally suprised. The word I used was referring to the animal when describing the management, and not meant as a swear word... but the algorithms thought differently.The staff here has been nothing but excellent in every way. The manager (possibly owner?) won't even wait until he's out of earshot before insulting you.I bought a printer from here that after a short time needed a warranty claim. As expected they wanted a description and pics of the issue. Luckily I was working just around the corner the next day so I thought it'd be easier for everyone if I swung in with the printer so they could see it first hand and document it. Next I know they're checking my printer in! This was just supposed to be for a looksee but they felt the need to keep it. And they kept for over a month! I could have made a fix and still been using it but I didn't argue because warranty claims can be dicey. When I picked it up, the guy in question got his staff to give me a had time about keeping the printer there for so long. Absolutely ridiculous.

I gave good thought about this review and let my thoughts ruminate for a few days to make sure it was level headed and fair and so this review is with consideration.I recently purchased an E3D Hemera from DigitalMakers. With it I purchased a plated copper E3D Volcano hot block and in a similar timeframe an E3D Volcano nozzle X.When my Hemera arrived it was suspiciously pre ripped open with the V6 components missing (including the heat break meaning it was unusable).Obviously I have no way of knowing why exactly the exact parts I bought upgrades for from them were missing from my Hemera, but that was what happened .I obviously have no evidence to say that the components were ripped out because someone assumed I wouldn't need them due to the upgrades purchased at the same time and thought they could just take them out of my box, but I will admit that thought crossed my mind as I waited for a replacement.As I was quite miffed as I had a free weekend to assemble and deal with printer things, I promptly contacted support with photos of the box contents and after asking me if I wanted to drive an hour each way for a return I asked for a shipping label which they provided. At this point communication was amicable from both sides (and I want to emphasize, always remained amicable from me)To their credit, they did provide the shipping label... something I consider baseline. Further to their credit they said they would ship out the new Hemera (Hopefully unopened and parts in tact) as soon as possible. Unfortunately this as soon as possible" actually meant after the somewhat rude and accusatory staff member called to ensure that I had actually shipped back the old Hemera as the tracking for whatever reason did not update until 2 days after I shipped it over the weekend just as they requested.I think they asked me 3 times in the call whether or not I shipped it back

I recently had the pleasure of visiting a local 3D printing store, and I must say that my experience exceeded all expectations. From the moment I stepped foot into the store, I was greeted with a warm and knowledgeable staff who were eager to assist me with all my printing needs.The store itself was well-organized, with a wide range of cutting-edge 3D printers, filaments, and accessories on display. The impressive selection catered to both beginners and professionals alike, ensuring that there was something for everyone.What truly sets this 3D printing store apart is the emphasis on quality. The staff was incredibly well-versed in the technology, patiently guiding me through the various options available and providing expert advice on choosing the right printer for my specific requirements. They were attentive to my questions and demonstrated a genuine passion for 3D printing, which made the entire experience enjoyable and educational.Furthermore, the store offered a diverse range of high-quality filaments in an array of colors and materials. This allowed me to experiment with different designs and produce stunning, precise prints that surpassed my expectations. The staff's expertise in recommending the most suitable filament for my projects played a crucial role in achieving outstanding results.Additionally, the store's commitment to customer satisfaction was evident in their exceptional after-sales service. They provided comprehensive support, including troubleshooting assistance and maintenance tips, ensuring that I felt confident in utilizing my new printer to its full potential. This level of support is invaluable, especially for those new to 3D printing.Overall, my experience at this 3D printing store was exceptional. Their commitment to innovation, quality products, and outstanding customer service is truly commendable. Whether you're a hobbyist or a professional seeking top-notch 3D printing solutions, this store is an absolute must-visit. I wholeheartedly recommend it to anyone looking to explore the fascinating world of 3D printing.

My experience was excellent, I had a few questions so I called the person that I talked to wasa pleasure to talk to, he was very knowledgeable and professional and had all the answers to my questions. After receiving all the answers I made a purchase at their online store with the delivery to a different province received the package securely packed and an damaged. I purchased Prusa Kit and my main fear was to purchase a knockoff instead of genuine Prusa. And it was a real Prusa from Joseph Prusa from the Czech Republic. I am very satisfied with my experience. I found prices in this store very competitive and good. Will be definitely buying here again. Thank you

Their site and advertising say they'll price match any other Canadian retailer, but they rejected my <10% difference price match request because it's not feasible for us.""

Really nice people to deal with!I am a novice and had some issues with my Prusa. They have great advise and did not push me towards anything I did not need - so I ended up buying one of the upgrades they though could be helpful in the future.

My experience have always been great, prices are reasonable and minimum purchase for free shipping. They are knowledgeable when I purchased the BLtouch sensor, they asked if I already have the proper length of wire. I was already prepared and had done my research. I do appreciate that they asked since it seems a lot of people have no clue what they are doing, and likes to complaint. Filaments react differently depending on if you store them properly in dry box and knowing to dry them with dehydrator when moisture is absorbed. Some of the bad reviews seems unfair. I don’t get paid for this review but would like to give an honest review.