Carpet City Flooring Center Eau Claire

Had a terrific experience working with Erin at Carpet City, from the initial visit where she provided me valuable information on the products and all the options to the excellent communication on when the products would arrive to coordinating the installation, the process was simple and enjoyable. I highly recommend Carpet City and working with Erin.

We are very happy with our purchase from Carpet City. We went to the store looking for a variety of different types of flooring for various rooms in our home. Jason was very knowledgeable and was able to direct us to options that they had to offer. Even when we said that we wanted to stay within a certain price range for carpeting, he did not push us to go to more expensive carpeting, but simply showed us what they had to offer in that price range, and recommended the best within that range.Both of our installers were professional, prompt, expedient and personable. Our 4 rooms of flooring were installed in 3 days. They cleaned up any excess and were a pleasure to work with. I would definitely recommend Carpet City to folks who are looking for new flooring for their home.

We have bought from Carpet City multiple times. We've been in our house 35 years, and have replaced carpet in living room twice, family room twice and all the bedrooms. We have always had excellent customer service, from helping us to choose what is right for us. We even had the living room replaced after one year, when the carpet did not wear well. Ben has always been so helpful. We will continue to go back and are happy to recommend them to anyone looking for carpet.

My husband and I were completely new to the process of selecting and changing out our floors. Matthew treated us so well and made the experience great! He has tons of practical knowledge and had a great eye for the styles and colors we wanted. A+ work!

We were looking for a reputable company in the area to install luxury vinyl planks in our home. I stopped at Carpet City of Eau Claire and spoke with Jason who set up a time to come out and give us an estimate on replacing our carpet with the vinyl planks. He arrived on time and spent over an hour with us answering all of our questions and explaining the expectations of the change within our home. The next day I stopped at the store to pick out some samples to bring home. I was assisted with loading all 12 in my car and told to keep them as long as needed. We spent a few days deciding on what would work best for the three areas in the house where we would be installing the vinyl. When the time came for the installation we had the pleasure of working with Alfonz, who was professional, courteous, took our ideas in to consideration, was very tidy and communicated with us well during the day while we both were at work. I couldn't have asked for a better experience and the results are everything and more than what we had hoped for. Thank you Jason, Erin and Alfonz for all of your help along the way!

Working with Carpet City was very easy and enjoyable! They helped me select the right style and best brand for our family room. When I couldn't decide on a color, they ordered free samples which was great because the color I thought I wanted ended up not being the right color. I ordered another color and absolutely love it! I also used Carpet City for stone panels to update our fireplace surround. They look amazing and coordinate perfectly with the new carpet. Overall, very good experience!! Thank you!

Highly recommend shopping here for your flooring needs. After our wood laminate flooring was damaged by water, we knew we needed a better option. We talked with Jason and Ben about replacing the laminate with vinyl plank and they were very knowledgeable and helpful. They were able to offer the best product for the best price as well as tips on installing and also explained the different options for transitions between rooms . We have had our new floor for about a week now and we absolutely love it!

I have worked with this company in the past and they are very reputable. The quality of the carpet we bought was great and the installation was also top notch. I also purchased vinyl planking and the quality of that was great and easy to install myself. The sales staff is helpful and not pushy.

We were able to get all our flooring needs met at a great price. We also had our carpet installed by them. The installer was extremely knowledgeable, polite, on time, and did a fantastic job. Unfortunately that seems to be a rarity nowadays and I'm thankful that they're still businesses around like carpet City.

The carpeting on our stairs was well worn when we purchased our house and we finally decided to replace it. We contacted Carpet City of Eau Claire, got a quote, made a choice for our future carpet, and scheduled an appointment for our carpet replacement all within about a week. The new carpet install looks amazing and we love the color! We also got a quote to redo our kitchen and look forward to seeing the results when we decide it's time to get it done! We will also be replacing tile in our second bathroom in the near future. Definitely recommend Carpet City of Eau Claire for all of your flooring needs!