Westpark Medical Clinic And Walk In

Recently moved to Red Deer, couldn't find a family doctor, I went to this clinic today as a walk-in, got there before they opened at 9am, they got me in pretty much right away with just 5 min wait. The 2 receptionists were helpful and friendly (unlike what other negative reviews said). People need to understand that the receptionists are not able to give out waiting time on the phone as it changes constantly, nor book walk-ins over the phone. If you need to see a doctor as walk-in, come early, come before 9am and you are pretty much guaranteed to be seen that day. As for the doctor, I met with Dr Francis today, he does not station here everyday, he was nice and did what I expected from a walk in visit. Nothing more nothing less.

This place is such a joke. Receptionist was extremely rude. The doctor doesnt seem to know what hes doing or maybe doesnt care at all. Never wrote anything down about my visit or the perscription he gave me for something i didnt have. So when I got to see my actual doctor nothing was recorded at all. And he was just as rude as the front desk girl. Do not go here. Worst place ever

I’m not surprised to see similar experiences with the miserable receptionist at this clinic. I showed up with my kids after checking medimap and it showing no wait time. I called to confirm that we could get in as it was it was 35 minutes before they closed. No answer however their voicemail specifically said to check medimap for current wait times. We walked in and no one was in the waiting room, and we we walk up to the desk and ask if we are able to get in for the walk in. The scowl on this lady’s face and ignorant reply “uh no” was a lovely welcome. I told her we checked medimap and it says no wait time and she snaps that they don’t use medimap. I told her I called and their voicemail very specifically says they do and she says “well that has been wrong for two years, we don’t use it”. Now she isn’t even looking at us and I read out the phone number that I called and I confirm that is their clinic number. And she says yep… so no one answered when I called and the voicemail is wrong… no apology, nothing. Her demeanor and ignorance is not the first face I would want in my clinic or any business… I feel awful for anyone who comes in and has to deal with her on top of their health issues.

I went to this clinic because there was no wait time. Yes, it was fast. Howver, there was no nurse to ask questions before hand. The doctor didn't ask any questions beyond my initial concern. My daughter was prescribed anti-histamines for her cough which a lot of literature said children should not be treated that way. He said she likely had a viral infection despite the length of her cough (2 weeks, which he didn't even ask about and I did not have a chance to say) and new fever which every other doctors have said indicates bacterial. I even mentioned she had a history of respiratory infections and already has puffers. I'll be taking her to a different clinic tomorrow where I'm sure she will be prescribed antibiotics for a post viral bacterial infection.

One of the most impolite doctors I've met. I went in for my son having a hernia. He didn't want to listen to anything I had to say. He told me to leave it and when I told him I had been given advice from other doctors that if the hernia did not go away by 15 months to take him in he scoffed at me. He did end up sending a referral and was very nice to my son which is why he got two stars instead of one. His attitude and demeanor towards me merely asking questions was very unprofessional. He then proceeded to leave with not even a have a good day" on the way out. Very rude and I highly do not recommend."

Dr Ojiako is the worst doctor I have EVER seen in my entire life. I went in after hurting my knee and back moving furniture two days ago. I had to leave work early because I couldn't even stand on my feet. He REFUSED to write me a doctors note. Told me to go to the hospital if I wanted one. Even after I told him my employer requested a note he shook his head, rolled his eyes and walked out. He didn't even evaluate my pain or physically exam me. He didn't check my knee or anything. What the hell is the point of being a doctor if you're not going to evaluate patients? I am distraught. NEVER go to this clinic. The receptionist was very friendly though so I made sure to thank her.

I had a better experience than at 2 other clinics in the city. I actually got to ask some questions and am much less anxious now. Almost zero wait. Very happy with my last visit.

I call and make appointments and talk with a excellent person. My appointments are flexible so they work for me. I have shown up 15 minutes early and taken right to the room. Doctor Stanley is fantastic, he is very patient and won't stop till he gets results. The staff and Doctor always great my family with smiles and our names. I feel like I am visiting family.

Dr. Ojiako is a wonderful physician. I go to him instead of my family physician because he is knowledgeable and caring for his patients. He puts in the effort to even call his patients to come in and go over a normal test result. Highly recommend him as a physician.

Went to get a medical form filled out, because I couldnt see my regular doctor (she is on Mat leave) He said he couldn't do it because he didn't have access to my medical file. I called my clinic to see what could be done and they said my entire file was online on netcare, so he could have easily verified the information from my MRI. What a waste of my time. This is the last time I use this clinic.