Western Modular Homes

We purchased one of the high end models from WMH. Would not recommend to anyone.I experienced poor quality, poor customer service and quality control, poor value.Still dealing with poor workmanship, roof leaks and unfinished home. House was turned over 6 months ago.My experience coincided with most of the negative reviews posted.

We purchased our home from here and they do have lots of great qualities. Still some areas left for improvement. We found as the process went on the customer service declined.

Beautiful homes , very well built with high quality standards

Just the worst. Don’t bother, spend some extra money and have the peace of mind knowing the house won’t blow over.

Wonderful friendly service. Beautiful homes!

Before you read, please note that our house was delivered in September of 2018.These guys really had the potential to be a good builder but fell short by a country mile. Upon delivery, our house was left unfinished on the exterior seem for over a week in the rain and snow. We did end up with water in the house but it was only on the plywood and not the finished floors. The main bathroom toiled ended up with a chip in it (never repaired or replaced). One of the doors had a hole in it that was just mudded and painted over. Where the 2 mods seam together there is a 3/8 inch difference in elevation so the floor has a built in ramp which in time will just end up breaking the flooring (you almost trip on it as it is that noticable). Some of the cabinets started sagging and one has a break in it. The finished trim around the open column isn't square, there's noticable gaps in the flooring, doors stopped latching and all kinds of other stuff that we mentioned to the builder. In turn, we were told that we signed off on it saying we accepted it and that they will only come out one time to fix anything after our one year was up and it would take a while to get to us because of our location (apparently Calmar is far away from nisku).We decided to get Alberta new home warranty involved before our one year was up (still waiting on report) as they can only help on most things within the first year. So my suggestion to anyone waiting for their one year, MAKE A CLAIM WITH ALBERTA NEW HOME WARANTY BEFORE YOUR 1 YEAR IS UP. They will then be able to help you because at this point, I don't believe Western Module will. It has been 13 months since completion and they have not stepped foot in our house since then (except for when Alberta new home warranty organised a site meeting to inspect our home and Cam dropped off a Christmas basket last year Thanks again Cam")My recommendation is to STAY AWAY. They have no customer service. If you are in the middle of purchasing

Nice place, very well built custom homes they are constructed indoors . This method is great by keeping the harsh Alberta weather from damaging the framing

Once your house is in place they forget about you. Our house was placed in March and by august they were still struggling to get it done. There are deficiencies they never fixed, and I’m pretty sure they just didn’t prime one bedroom as the paint peeled right off the wall. I’ve found most of the negative reviews to be true and we had similar experiences.

Great people, amazing product and outstanding customer service!

Very bad experience here. Sales person was extremely rude. Also looked in a couple of their showhomes only to see very shoddy workmanship. Saw blade overcuts in shelving unit and it was raining and water was pouring in one window even when it was closed. Turned around and left.