Tropical Insulation

I dealt with Walter. Found him to be very diligent and responsive. I have relatively measured expectations from my experience with contractors and trades in general but these guys were the exception. Did exactly has they said and did it well. I would definitely recommend them.

Tropical did a large job on an agriculture building over 9 years ago. I had issues at the time with the job offered as the number of bags needed to perform the job according to the manufactures recommendations. They only filled the truck up with the amount that the truck could hold and called it good enough - likely about 25% short of needed bags.Time has passed and the job turned out to be very shy of the material needed and am currently looking for a company to top up and re-insulate because I got a terrible service.My moving forward will not include working with this company.

Tropical Insulation did the attic insulation for my house in December, 2019, I waited for 2 months before writing this review so I can provide accurate feedback about the service. I'm happy to say that I'm very satisfied in dealing with our sales rep Walter, manager Mark, office admin Adrienne and lead technician Gino for all the technical inquiries I made regarding material standard, work process and eligibility for Enbridge rebate. Most importantly, the heating comfort of my house has definitely improved afterwards.There are many sub-standard insulation contractors in the market who don't provide detailed specifications in their quotes. Walter impressed me as technically proficient, patient and trustworthy. Their price is also reasonable. As added confidence to me as customer, I discovered that they actually were the original attic insulation manufacturer and contractor of my house when it was built!I highly recommend this company.

Had a quote from Gary which was similarly priced to other jobs. Gary followed up several times with me asking if I was still interested, I said I was. Finally, when I was ready to do the job I contacted him and asked about my vaulted ceiling. I was promptly replied with 'the angle may not allow the cellulose to stay and it can roll down'--we are cancelling the job.Had I not specially asked about it, perhaps the job would have been attempted...?It was explained he overlooked this previously (interestingly it was never brought up through multiple interactions) and I had asked in person and was assured the vaulted ceiling is fine. I guess since it was in email it could have been problematic.Note, I know I'm not the only homeowner with a house that has vaulted ceilings in one bedroom.Not impressed with this bogus reasoning...onto the next.Serious trustworthy concerns.

Used them yrs ago , great service

Driving on the highway , ice flying off the truck and hitting multiple vehicles around. Driver didn’t care. That’s a horrible advertisement for your work ethics.

This company was a pleasure to deal with.Price was reasonable and service was great.Gino (installer) was excellent and the young Polish fella was ok as well. (A little quiet )Definitely would recommend these people and will be. They manufacturer and sell as well.

We were really pleased with the installation of our attic insulation. The entire process was top notch; right from the first quote to the final installation. They were very professional and the process was very clean. We can already feel the difference in the temperature of our home. I would definitely recommend this company.

I'm quite shocked at the other reviews as I got the exact opposite. To begin, the sales person (Gerry/Jerry?) that came to do the estimate was highly disorganized and called me for directions at least 3 times (probably more). He only popped his head into my attic and didn't do much of an inspection. I probably should have just cut my losses there, but I trusted all the other ratings on here and decided to proceed (especially since he said he has nothing to do with the installation process). After a couple business days, I got a call to book a time. The booking person (Walter?) seemed organized and accommodating relative to the salesperson so I thought I was in good hands. We decided on a time between 10am-12pm and I booked a half-day off work (where I am paid hourly). On the day of, nobody arrived or called by 12pm so I called Tropical twice to try to find out what was going on. On the second call, they said they weren't sure so they'd call me back at which point I mentioned I had to get to work. By 12:50pm, I hadn't heard back so I left to go to work. On the way to work around 1:10pm I finally got a VM on my phone saying they'd be there in 30 minutes (which was obviously too late). Unfortunately taking a full day off work wasn't an option for me. No apology or anything. Just an insight into how they treat their customers. Hope nobody else has to go through what I did.

Great company I would never trust anyone else just completed a Reno on second floor and tropical took care of everything for us service second to none they probably topped off insulationThank you so much