73 Bayly Street | Vision at Pat Bayly Square

Don't waste your time trying to rent here, the process will take you 4+ months. Management will rather sit on their a** all day with empty units than to give showings or begin rental applications.(ex. units are available for Feb.1st though you cannot view until April... and you cannot submit an application until you view the unit as per their rules.)

The worst managementThere is no contact number no management officeNo supportNo help from building management

Exceptional customer service provided by the leasing consultant Nadia. I was deeply impressed by her knowledge, attention to detail, communication and friendly personality.

honesty regret ever moving here, horrible service and communication from tenants and concierges and contractors, never have parking and people tend to hang around in the front

There are a lot of 1 star reviews but I want to share my own experience.I’ve been at 73 Bayly since April. From the beginning management was helpful to me getting in. I was moving from out of town, so I was a bit frustrated that you can’t sign a lease without physically viewing the apartment (no virtual tours, no proxy’s which is limiting). There was a turnover in staff while I was trying to get in, so the gentlemen who was originally trying to help me (who was super nice by the way. A huge loss that he’s gone) was then replaced by Justice (also SUPER nice but she was overworked and managed the load of at least 2 people. Hopefully they didn’t lose her too). I had to come to town on business, so Justice managed to schedule me a tour around my schedule. However, when I showed up, no one was at the rental office to give me the tour because it was during their lunch hour. That was frustrating, however after a few phone calls and emails justice herself ended up giving me a tour the following day. She showed me the apartment I was asking for, but after we talked she insisted on showing me one other place that was smaller then I wanted but had other things that made me fall in love with the place, which I ended up taking for the month I wanted - which now realizing the wait list to get in I either got incredibly lucky or was overly persistent. Another con is you need to physically sign the lease, Jo virtual signing which again was limiting, but made up for it by being incredibly accommodating to me by waiting until the next time I was in town which was a few days to my moving day. When move it day came, we went through the usual process, but I could only move in on the Friday, to which the loading dock was fully booked, but was told that I can still parking behind the building if I can make it work. Annoying, but not the worst thing. Luckily, someone who booked the loading dock was finishing up and let me use it when they were done, which was great. I then ended up getting yelled at by one of the supers because “no one told him I was moving in that day” which was weird because I had signed the lease and made it work with the individuals loading the dock, but turns out he was just incredibly stressed out and likely also over worked, I have since developed a nice relationship with him & the other super. The one who got angry at me even helped me move my couch in which was above and beyond, the other literally took it upon himself to come to my unit with me one day to show me how to turn on my AC after he got it turned on early due to the heat which was super nice. My experience since has been great. My unit is lovely, the gym and BBQs are great, my only real complaints are people smoking in the stairwell, the washer/dryer breaking down quite a bit (but there are so many washers and dryers it’s never been a barrier to me doing laundry), and the wall paper in the ground floor falling down which looks unprofessional and tacky. I’ve personally never experienced bugs, and also never experienced management being neglectful in responding to unit maintenance. I’ve only had one, and he literally came within 12-24 hours of me putting him the request. The management seem competent, just overworked, which is clearly a systemic issue. We do pay a relatively high rent so the small things listed really should be an issue if I’m being honest. Everywhere has its kinks tho, it’s not always perfect. All in all if you’re a low maintenance individual I think you will have a good experience at 73 Bayly. Cannot speak to 420 harwood.

Been living here for 1 year now. Good experience .

Thank you Google Reviews. I reached out to book an appointment and was provided with date and time. I chose May 25 and got the confirmation of my appointment. Two days later I received an email that my appointment was cancelled. No information provided. Called the rental office and was told there was no record of my appointment and that the unit was not available until August 1. I said that was fine with me. I was told to just show up and would see a small unit. I decided to re book through the website. 5 times my appointment was confirmed and 5 more times cancelled. Called the office today and left a detailed message around 1:50pm. No call back. Anyone else experience this?

Take a look at the reviews from fellow tenants and witness their shared frustration regarding the management and service provided. There is a glaring absence of commitment, coordination, and effective communication. The management exhibits a high degree of disorganization, lack of cooperation, and unprofessionalism. It is strongly advised against renting with them, as you will undoubtedly regret it. Personally, I made a significant mistake by choosing to rent from them. Even granting them a single star rating would be overly generous.

Had an appointment to see a unit, when I got there, they said sorry, try next month, can't give you parking. Drove an hour to come see it and they couldn't be bothered to call me to tell me before.