Walmart Photo Centre

Would not honour advertised price

I ordered my christmas photos from here as I do every year. I always order very early, so I have enough time to send to family over seas. Early Wednesday morning I got an email saying that my photos were ready for pick up. I went Thursday evening to pick up and waited for 20 minutes before being told that they couldn't find the photos, perhaps the shipment hadn't been unpacked, and to come back tomorrow. I understand that things happen and this is the fault of a poorly automated email notification system, however I did have to drive out of my way to go pick up. The next day I connected with customer service, and was told that the photos were still missing, and they would have to do a reprint, but I'd have to wait another 8-12days. I told them that this wouldn't work with my timeline, and asked if they could please upgrade to the one-day print option. To me this seemed reasonable, as it is their error, it is a 10 cent per photo difference, which would cost them an extra $6. They told me no, I could either wait the 8-12 days or be refunded.I chose to be refunded and then discovered that Staples photos are cheaper and offer same-day pick up.TLDR: Go to staples, it's cheaper, ready sooner, and Walmart doesn't care about their customers.

Huge thank you to Gurpreet for solving my issue quickly and professionally! You made my day!

I ordered 2 photos 2 months ago for a special event, I followed up twice!! Even hot a confirmation email to pick up in store!That the store never received.Promised a follow-up, 2 weeks ago, still haven't heard.

I ordered a print online for next day and it took 4 days to get it. I would not have ordered it had I known it would not be ready next day

Friendly staffs, only take 10 minutes for passport photos. affordable price, only 9.97 + tax on my case.

Staff at the photo center for passport were so rude and very unprofessional.

They don't do children passport photos. She said they don't have studio so go to staples.