Cabot Powersports

Nice place they moved to. Friendly and informative staff who don't bug you to death, but are there to help when needed

I had my motorcycle towed to Cabot Powersports upon the recommendation of the tow truck company. From the first call with Paul, I knew I was dealing with a great group of professionals. My bike was dropped on a Sunday (Labour Day Weekend) when the shop was closed so I sent an email to the shop detailing what was wrong with the bike and where I hid the key as I had to return home due to work. I got a call from Paul bright and early on Tuesday morning from Paul giving me the honest truth about when the bike might get into the shop and the possible out come. They were able to have a quick look at the bike and advised that the parts that might be needed were not available. They could have given me the run around with trying different things and racking up a big bill but they were honest and straight forward.Given they could not repair the bike, I drove to Sydney to pick it up. My wife and I were greeted by the great staff there and we were introduced to Paul. Paul took the time to explain what they did to the bike and the realistic out come. When it came time to load the bike on the trailer, it was all hands on board. We were not told, there is your bike and left us to load it on our own like some other places have done to me in the past.My wife rides motorcycles as well and not once did Paul speak down to her because she is a woman, unlike one of the local shops has and continues to do her when we enter their store. That store could certainly take a lesson or two from Cabot Powersports on how to treat customers. Just wish we had a shop like Cabot locally, friendly, knowledgeable and honest staff. I highly recommend anyone needing service or repairs for their toys in the Sydney area deal with Cabot Powersports.

I'm a regular customer. Every transaction is quite easy. Looking forward to the next deal!

I recently went to purchase a Honda lawn mower and was disappointed to discover that the dealership added an extra $360 to the total cost. This additional charge included administrative fees of $200, and a delivery fees and a holding fee of 160. In order to verify if this practice was common among other dealerships, I contacted another Honda dealer in other city and came to know that only Cabot Powersports implemented such an extra charge. Based on my experience, I cannot recommend shopping at that particular shop due to the additional fees they impose.

Great place to deal with. Bought 3 dirt bikes and hopefully another 1 this summer.

Update!!I guess I jumped the gun with my review here but in but the folks at cabot powersports did come through and fixed my kodiak covering more than 90% of the expenses.I wanted an atv for year's finally with some persuasion from my children I financed a new 2023 kodiak 450. Got it home on a Friday afternoon took it for a drive awesome. Next day i was out on the trails going through some mud and puddles. 49km and the wheels stopped moving engine running but wheels were not moving. Had to push it home less than 24 hours after getting it. Did some Google searches and I came to the conclusion that water got into the gear box and or the drive belt got wet and I said that to Billy when I called cabot to tell them my new atv broke down. His response was that shouldn't happen". They picked it up a couple days later called me back the next day. Billy asks if I'm sitting down. Said the gear box was full of water/mud and completely destroyed. But water shouldn't get it there. Right? He then said I swamped my machine and yamaha would not cover. I did not swamp my machine as Billy says. I was in puddles and mud no deeper than the tires. There's no chance something was overlooked by the manufacturer or cabot because Billy said that I swamped my machine...Cabot has yamaha in their best interest and will call you a lier to avoid covering warranty on a brand new machine."

Very friendly staff. They were extremely informative about their products,and got me exactly what I wanted .Thank Logan for making this easy..

My Honda ST 1300 battery died while on a multi province tour. These guys took the bike right in, did a complete electrical system check, discovered and fixed the problem, charged an exceptionally reasonable and fair price and we were able to stay on schedule. Thanks for the fast, friendly, professional service from a very happy customer.

Excellent customer service. Fantastic group of people. Not evasive at all. They let you do your thing, and when you're ready to ask questions, one of their extremely knowledgeable staff is ready to help.

Excellent service ! Exceeded my expectations.All of the staff from Darren Moore the general manager, Daniel the business manager, Jeff Hawkins and all of the service and parts guys are great to deal with. Todd in parts will get what you need as quickly as he can and will keep you in the loop if there is any delays. The showroom is super clean, organized and they offer a solid selection of outerwear as well.We are very pleased with our Polaris Titan and the service and parts pricing I have received in the past for my RZR and Honda ATV (also purchased at that location when it was Ramsey's).Overall I would highly recommend Cabot Powersports for consideration when purchasing a sled, ATV, SxS or parts. Solid service and a great crew to work with !!