Mark's

Great service staff spent time with me to make a special order can hardly wait to pick up !

A lot of stores I frequent over the years have cut corners on the material they use to increase their bottom line. I noticed fabrics are lighter, jeans are cut thinner to the leg to reduce the amount of materials used, even though it is the same cut used over the past decades. Belts are not even made of leather anymore and are glued pieces of cardboard.The final straw was when my belt started falling apart and I noticed it was made out of cardboard. The glue they used wasn't good enough and the belt fell apart after a couple of uses. In all my years, the belts I encountered were all made out of leather.Enough was enough and I decided to give Mark's a try because they cater to people in the construction industry. Clothes need to be well made and durable. I picked up a belt and inspected it, the label said it was made from genuine leather. I was sold.My visit was nothing but positive. At the checkout they had a 25% off everything sale and I wound up saving a few dollars on top. It turned out to be cheaper than the store I bought my cardboard belt from.The staff was very helpful and there were a lot of them busy stocking the shelves and merchandising. Some of them even stopped to say hello to see if I needed any help. My only disappointment was that I couldn't find a fitting room, so I tried on the belt in the middle of the aisle.Overall, it was a good experience. I think I will pay them another visit next time I need something. The store definitely is at the top of my list.

I felt that the overall customer care experience is lacking at this specific location. My specific experience was with regard to my checkout experience. For the purposes of my record keeping, I had asked the clerk to provide me with a physical copy of the receipt and a receipt via email. I understand that clerical entry mistakes are not uncommon, I had proceeded to insist on accurate data entry and had even provided my drivers license to help populate the email address; to ensure accurate entry. Regardless, the clerk was not able to execute the task as I have yet to receive my receipt days later suggesting the email entry had been made inaccurately; he had been more concerned with taking his break than ensuring adequate customer service.So overall the shopping experience was alright,as other employees had prompted me with questions for assistance within the store, however overall the quality of service could definitely be improved upon as explained above.

This review has to be good since I was able to find my women’s workers shoe CSA approved here.It was a struggle for me to find the right shoe that’s comfortable and steel toe.I searched everywhere from Canadian tire to foot locker, but I found them here.Luckily they had my size available .. and I bought them.They had a good sales on Levi’s jeans and winter sweaters. I liked how nicely everything was arranged. You can reach Here through Eaton Center passing the food court court there will be a sign that says Marks and it allows you to enter directly from Eaton Center.I also found some winter jackets and shoes here best suited for men and women. They also have belts and wallets for men

I went here about a week ago to purchase my work shoes, but unfortunately they didnt have it. And it wasnt a location issue, seems like it was a widely famous shoe and it was out of stock in almost every location nearby.When I walked in, I approached the cashier to ask questions about a coupon I had and how to use it. She was incredibely friendly and nice and thoroughly explained everything. She then asked another associate to assist me in finding the perfect choice. I waited at the back of the store (the work shoes section) for a few minutes until an associate came up to me. He said that they dont have it and he checked all the locations nearby but they have my exact size. However he did find one a bit bigger than my size at another location and called them to put it on hold for me. The staff were incredibely helpful, kind, and professional.I was looking for other safety gear as well but in some sections the store greatly lacked variety of products and many of the goods were pricey.Overall, a really enjoyable experience!

The staff was friendly.There was a good set of sales.The quality of the coat I purchased was high, and it was warm.

The staff here were fantastic! Friendly, good sense of humor, and most important of all, they helped me find what I was looking for pretty fast. I don't shop here a lot, but always a good experience when I do.UPDATE: JUNE 9, 2023I can't believe how consistent this place is. I went in last week to buy shoes for work, and found the perfect pair -- great fit, great look -- that nobody would ever guess were high quality, affordable, steel-toe work shoes. Plus I went home with three good quality cotton shirts because the price was so good and I couldn't decide which color, and short- or long-sleeve so I took em all. I've worn and washed them since, and they still look and feel new. Plus Triangle Points just sweetens the deal! And the staff, as always, were helpful and friendly and not a single one was on their cell phone. I need to come here more often.

Good stuff and often have good sales. Usually lacking in size 32x32 jeans selection though which is unfortunate as I can image there are a lot of other people that wear that size.

I found a good winter shoes here and nicest sweatshirt at well discounted price. Other stuff here is also good and they are running sales during year end time. Quality of the product is good. This can be preferable store for many. Staff here is polite and quick to assist. Some products are out of stock and some are too costly. Good to go.