Ancaster Endoscopy Clinic

Susan is the best nurse I've ever had. She is attentive and takes the best care of you.Clinic is immaculate and from the front desk to recovery,everyone is friendly.Thank you Susan for being amazing to all your patients.

I feeling sorry for myself for having to go through this, and I just couldn't believe how every single person I encountered was so darn sweet. As for the procedure itself, an IV went into my hand and after what felt like a brief and peaceful nap I was told that the procedure was already over. Zero pain or discomfort and zero embarrassment , unbelievably. Just some brief bloating and that all went away quickly. I'm so grateful for the whole experience!

The staff here are amazing! Susan, Lyndsay and Chantelle made the prep easy. They were down to earth and comforting. Thank you! Dr. Gibb and Lisa were professional, informative and respectful....hoping I am correct on all names!You turned an otherwise nerve-wracking procedure in to a quick, worry free experience. I appreciate you all. Thank you!

A bit of waiting at start but them very efficient and smooth operation. Some great folks there, nurse Lindsay, and Sue were excellent. Dr Gibb was friendly, polite very very good at his work.Highly recommend the clinic.

Had an endoscopy done today. My experience could not be better. I was treated like royalty, they were so thorough and kind. Best medical related experience I have ever had and I have had many. Clinic is clean and everyone is organized. From the front desk to the recovery room they are fantastic. If I could give more stars I would.

Fantastic care, all staff were very professional and caring. Nurse Susan (I believe that is her name) provided exception care and is very kind and patient. She made me feel at ease.

I have been a patient at the clinic 3 times since 2015 and have always received excellent service from the nurses and doctors preparing me and performing the procedures. They are very efficient and schedule appointments in a very timely manner. The location is easy to get to and the clinic itself is clean and modern.

Amazing staff the nurses are Amazing would recommend this place to anyone seems like the enjoy there job and aren't all about the money. Thank you for making my first experience a pleasant one. My anxiety was through the roof when I walked in but these ladies took it right down.

STAY AWAY! The most despicable excuse for a doctors office I’ve ever been to. Never in my lifetime have I ever experienced such unprofessionalism like I have there. To begin, they need to fire their miserable receptionist immediately. How you have someone so unpleasant and rude dealing with families and ill individuals is beyond me. My family and I are patients with Dr. Mazhar and I’ve tried contacting them for over a month to make an appointment for my son and then myself with no luck. I Called during their office hours only to have the phone not answered or be sent to an auto message when they’re suppose to be open and accepting calls. I decided to go in and make an appointment for myself and 2 year old son. The lights were on and the door was open with someone inside so I entered holding my son. The receptionist greeted me with such disgust and attitude which I then asked why and she replied by telling me “because we’re closed” (maybe don’t leave your door unlocked then) either way, the lack of kindness and compassion from someone who works in healthcare was simply unwarranted. How about, “I’m sorry, not my intention” instead. But no, more attitude. I was greeted with such distaste and when confronted about her rude demeanor and why she felt it was okay to treat me so unkindly she threatened to call security as if I was being irate and wild, again, I’m with my 2 year old son. Come on. This girl needs to be booted immediately! Literally mind blown that a doctors office would treat one of their own patients in such a demeaning and heartless way while with their infant son. She clearly was not happy to be working during the holidays and directed her anger towards me. Needless to say, I will be changing family doctors and I strongly suggest staying away from Dr. Mazhars office if that is the type of staff she chooses to hire. I foresee many of her patients leaving as I’m sure I won’t be the only one her receptionist treats unkindly. Also, you’re likely to never get ahold of them anyway, so there’s that.

I had great service here from Dr Gibb and staff. Especially Lorraine and Susan who were fun to be with. They were all polite and answered my questions.I’d recommend this place to anyone. Here are two pictures that I took. The place is clean and well taken care of.Hope everyone stays healthy!