ECCO OUTLET Tanger

Got a pair of golf shoes here last year, I had a lovely experience with the staff and a love the shoes. The staff are very knowledgeable and helpful. Definitely recommend stopping by and I will definitely be shopping here again.

So, I came in about less than a week ago to look for dress shoes. After looking and finding the right pair, I bought them. When checking out the employee told me You can return the shoes upon 30 days of buying them but they have to be unworn" Sounds all good. That was Saturday June 18th. I tried them around here and there at my house all good and was excited to wear them for my graduation which was on the Wednesday after it

Without a doubt this is the best service anywhere. And Hayley spent a great deal of time with my wife and the service was so incredible she purchased 2 pairs of shoes. Well done Hayley, Thankyou ECCO

I like to go to that store it's a really good quality and I receive excellent customer service from David he's very polite and have a beautiful smile and he helped me he is an amazing

A nice little store for those who like Ecco footwear. Their shoes, boots and sandals are quite expensive but they come with Ecco comfort and quality.

A limited selection. I didn't find anything that I liked. What turned me off was there were three people working (manager/owner, helper, and cashier) and it's hard to explain but because the manager was there I think the girl helping felt pressured to seem busy so she kept offering to pull out things for me even before I knew what I wanted, like I was just browsing, and she hovered and watched me like hawk. I felt like everyone was watching me and I couldn't relax or enjoy my time in the shop so I just left. Leave people alone, read the room and social ques. It's also difficult when the manager/owner is there because they want to see you pushing product but they're so far removed from the customer experience, they are so clueless.Edit: As to your reply. A copy paste response isn't very reassuring or indicative that anything will be done to improve a customers experience. Or really, anything, for that matter. Your responses are there so anyone reading a review will see that you've 'done' something to change. I hope no one is so gullible.I've changed it from a 2 to a 1 star now. I realize I have a tiny, little footprint but this does something for me. Goodbye.

Service was exceptional. I very much appreciated the level of service and knowledge level of the sales associate who helped in my decision to purchase shoes, she had a total understanding of what I needed and what would best serve my needsI drove from the other side of Ottawa and would do it again to buy shoes i had been to several stores prior to finding this one, it was by far the best. They had excellent inventory for my popular size feet! I went to several stores prior to making this purchase.

Really impressive shoes and excellent prices. These Ecco shoes are my new favourite brand, incredibly comfortable dress shoes with a great style & quality. Customer service at the location is excellent.

A very good shopping experience. Maybe because of covid-19，there were not much customers in the store, but the sales are very enthusiastic. After understanding my needs, she introduced me to several special boots. The quality of ecco is really good, and I am planning to buy spring sneakers next time.

Very high quality shoes. I have serious back problems and ecco is the only shoes that made me feel comfortable and I could work for hours.The team there are very friendly, lots of attention, respect and help. good prices and delivery was very fast in just three days. Absolutely I recommended this place!! and I will go there again!!