VCA Canada Island Animal Hospital

Would not recommend this vet clinic to anybody! Complete rip off. I was charged for things that I was not told about upfront. I’ve had my dog in for the same treatments at my usual vet in the mainland and charged half the price for exact same service! $170 at my vet compared to $350 here!! The brunette lady was extremely rude and arrogant when I explained the usual cost. As I read through the other reviews and it seems it’s an ongoing trend with this woman. I would not suggest bringing your pet through the doors of this clinic!

The staff at VCA Nanaimo are awesome!!! Our Shiba absolutely loves going there. A special thank you for doctors Duke and Large recently our Shiba injured his left knee doctor Duke found the injury and put us in touch with doctor Large who repaired the injury doctor Large gave us all the options and surgery was the best one she explained everything in detail so we knew exactly what to expect. Now our Shiba is enjoying his quality of life on four legs again thank you staff at VCA Nanaimo for looking after our Bear it's so nice to know that whenever we take him there he is in great hands!!!

I will never step foot inside this place ever again, that one lady wearing all black is a complete nightmare to deal with, started ripping us a new one because I wanted to wait our turn and she snapped and said come to the front please" again I said there were people in front of me

Outstanding vet. They are so helpful and can not believe the compassion of everyone on staff. Hands down the best vets in town. Honest and caring.

Wonderful staff, welcoming and friendly. Was able to get in 2 days after I called to book in. I did have to wait 45 minutes for the scheduled appointment due to limited staff members. Over all great care just in need of more of them.

I have taken both of my cats to a few different vets now as my expectations are really high and I haven’t found someone that could meet those. I decided to listen to a recommendation to book with VCA and cancelled my appointment that I was weary about at my previous vet and I am beyond happy that I did. Never once during or after did I question whether he was taken care of. 5 stars all around

Have been going there for over 10yrs. They sold it. Now its no longer about the pets. Its about how much your willing to spend. There bedside manner is horrible and they do not care about the animals. My dog has never been afraid and now she’s terrified of the vet. Its been a few visits and now im done with them. Would never recommend.

Dr Kolbe did such an amazing job with our rescue dog from Mexico. Our dog had been spayed in Mexico before we received her and they did a very poor job with her surgery. Our poor pup kept getting serious bacterial infection and was in constant pain. It turned out that the previous vet had made a mistake and cut sideways into her ab muscles. Also, they managed to leave guaze in her. Dr Kolbe operated on our dog about six months ago and our dog is now pain free and more energetic than ever. Also, the infections have entirely gone away too. We couldn't be happier with the service that was provided.

I don’t usually post reviews but I have to for the VCA animal hospital. I live an hour away from this vet but this is the only vet I take my rabbits to. They are always able to take me when I have emergencies even if short staffed and they take excellent care of my bunnies. I have two female bunnies and I had to get them fixed. I called 10 different vets and all of them weren’t sure if they could do the surgery Because they “didn’t know about rabbits”. Getting your rabbit fixed is scary but not only did the vet Make sure my bunnies were taken care of they made sure I was too. They messaged me and told me my bunnies had done great. The whole Time it was really scary but they made me feel so much better. I have never gone to another vet after this. Round of a applause for how amazing this vet team is. You all are amazing people amd so kind to my animals. You will have my business!