Starbucks
110 Reviews
$$
- Thursday6:30 AM–9:30 PM
- Friday6:30 AM–9:30 PM
- Saturday7 AM–9 PM
- Sunday7 AM–9 PM
- Monday6:30 AM–9:30 PM
- Tuesday6:30 AM–9:30 PM
- Wednesday6:30 AM–9:30 PM
About the Business
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Contacts
Call Us
+18072513266
1165 Arthur St W, Thunder Bay, ON P7E 6E2
Hours
- Thursday6:30 AM–9:30 PM
- Friday6:30 AM–9:30 PM
- Saturday7 AM–9 PM
- Sunday7 AM–9 PM
- Monday6:30 AM–9:30 PM
- Tuesday6:30 AM–9:30 PM
- Wednesday6:30 AM–9:30 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Lunch
- Dessert
- Washroom
- Casual
- Cozy
- Groups
- Great tea selection
- Coffee
- Breakfast
- Drive-through
Recommended Reviews
C T B
22.10.2023
Starbucks
I try to give places the benefit of the doubt as I know its just a bunch of kids that work there. However, this is my sixth visit in a row and the service has been abysmal. The quality of drink is decent but the amount of time it takes for a black coffee to be poured should not take 15 minutes. I've witnessed other people wait patiently for upwards of 20 minutes for their drinks. How is that even possible. Stop taking peoples orders until you catch up. But of course you want to take the order so that people hand over their $$$. Who cares if they wait after that. The items were paid for and thats all that matters to Starbucks. The same goes for the drive through. It's so evidently transparent that the business model is to prioritize the drive through its laughable. Even so expect to wait in like for 15-25 minutes because the barista" wants to ask about your day. stop asking about my day when there are 10 cars behind me in line. Go help your coworkers. Its getting embarrassing at this point."
Sam Sherman
22.09.2023
Starbucks
Has to be the worst service at a Starbucks ever. A group of 18 year olds that all knew each other stood around the counter gossiping (they didn't order anything) to the two staff and it took about 10 mins before they realized there was a lineup behind them.... Maybe management should suggest friends can come in on their breaks and not during working hours? Just a thought.
Susan Jane Kerslake
09.09.2023
Starbucks
Very slow service to get two coffees in drive through. The server gave the customer in line ahead of us his product and then he proceeded to play with the customers dog ! No reason to spend five mins hanging out the drive through window chatting with a customer about his dog . The drive through takes long enough no need to add time
kyra powell
18.08.2023
Starbucks
i had an amazing experience tonight!! i went around 810, which is within the the hour they close. and they told me the drink was on the house!! the worker named faith was so outgoing and amazing!! definitely made my day :)
Jolene Stahn
14.08.2023
Starbucks
Even though there was a huge line - we got our coffees in a reasonable amount of time.
Miriam
07.08.2023
Starbucks
I guess this coffee establishment is NOT the place to get a simple easy black coffee to go! I waited about fifteen minutes, got told “I’ll do it when I’m not busy” okay, pouring drinks is a really tough job! They were not even polite about it. “you came on the wrong day” so unwelcoming and rude. Then when they were making my cup, they finally started brewing, it was the wrong type that I didn’t want because I get heartburn from that one. I gave up and left.
Sydney Foster
05.08.2023
Starbucks
Staff is fantastic. Was a 40 minute wait for drinks as there was a 20 car drive through line and roughly 30 people in the café, with 5 staff members working total, but we didn’t even care. Drinks tasted awesome and were made correctly, food was hot, and they handled an extremely rude and impatient customer with an ease I’ve never seen. Will stop in again next time through.
Sebastien Rouleau
03.08.2023
Starbucks
Very unorganized.... all over the place ...waited 30 min for 2 Americano last time im here...instead of concentrating on drive thru concentrate on everything
DylnFrek
25.07.2023
Starbucks
Never seen such a disorganized Starbucks, waited 15 minutes (subsequently left without coffee) for a black coffee. This was for pick-up, but I noticed the vehicle I would’ve been behind was long past through. This isn’t a first, but will be the last, the Safeway down the street is a much better option.Kinda a joke of a location, and symbolic of very poor management.This isn’t a Starbucks problem, it’s this location specifically. Do better, I pay a premium for your coffee, don’t need the snark from a barista.
Chelsea Green
20.07.2023
Starbucks
Truly the warmest and welcoming staff around. Prompt service, friendly conversation and attention to each customer experience. Dine in or drive thru, you're met with a smile. It sure goes a long way. Thank you!
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1165 Arthur St W, Thunder Bay, ON P7E 6E2
Starbucks