Acura West

Drew Nutting was an incredible sales rep who helped our family find the perfect vehicle. He was kind understanding and patient. I’d highly recommend him and this dealership for your next vehicle!

Daniel is providing a phenomenal customer service experience. I have always been avoiding the brand name garages, but honestly I don't regret going there.

It has been truly a pleasure working with Acura West. You can really feel that they pride themselves on their honesty and integrity. I leased my last vehicle from ToyotaTown and the contrast was really quite dramatic. One of the things that really irked me every time I visited Toyota was that I would be subtly pressured to make a decision asap (low stock, limited time offers, getting your name on the waitlist, etc.). They would also sell themselves by sharing horror stories about other dealerships/locations. On the other hand, I felt like the people at Acura West let the quality of their work speak for themselves.I was not only given all of the time in the world, but also all of the information I needed to make an educated decision (with no hard sell or strings attached!). Paul and Dylan were incredibly patient with answering all of my questions across my multiple visits. I had, of course, done a lot of research before coming in, but I would trust them to take care of any of my friends who didn’t care to do that research and decided to walk in instead.I was also able to get my Acura RDX 2022 Tech almost a month ahead of time - total wait time was a grand total of two weeks! I was really dreading the pandemic-driven several months’ wait, but it looks like Acura West’s stock is quite reliable (and they will happily walk you through their whole process as well). Thank you Paul, Dylan, Debbie and Brynn for this wonderful experience!

Best customer service I've had at a dealership. Drew Nutting with sales helped us by answering all my questions (and I had a lot of them), Sean Brown, service manager, helped out with my planned maintenance and getting my MDX ready to tow 5,000 lbs. We are always greeted with smiling faces.

The best vehicle dealership I have ever dealt with, and that includes BMW, Porsche, Mercedes, Land Rover, and many others. Kudos to Acura and Honda, Steph and Paul plus all staff I have met, excellent.

Friendly staff. I've had my cars serviced here several times and it's always been a positive experience. I've never been forcefully upsold, or offered anything that I didn't ask for etc. With service, they'll wash your car for you as well.

Parts people are the worst people ever to deal with plus acura west london sales parts more expensive 20% then other acura dealers in Ontario

About to close a deal on my 13th leased vehicle (between my wife and I) over the past 20+ years with Acura West. From sales to service and everything in between, this dealership exudes a customer first" attitude. Our vehicles have always provided a stellar performance and staff have been extremely courteous. What is not very well known is the level of community support that Acura West quietly provides to a number of charities. Outstanding in that area as well. If you are looking for a well made vehicle and want to "enjoy" the sales process

After a recent accident I was in search of a very specific vehicle to replace the one I lost. Acura West just so happened to have the exact one I was looking for. I reached out to the dealership and was connected with Drew. From start to finish the whole process was seamless. I live in Toronto, so I booked an appointment, put down a deposit to hold the vehicle and made the trip there. Drew had all the answers to my questions regarding the vehicle, service, and driver history. Communication was prompt and easy. Thank you Drew for your professional, courteous and friendly service!