Glacier Industries Inc.

Excellent company. I highly recommend it if you need to install ductless heat pump in residential house. Rob made a quote, scheduled installation , crew came and completed whole work : 3 heads ductless heat pump within one day . Highly professionally, trouble free, very fair pricing, well timed

I had 4 companies to come by to give me a quote for a ductless heat pump. What sold me on Glacier was the fact that Rob was the only one of them to measure our space and give us an emailed quote with multiple options and price points that would fit our needs, including cost with the electrical work. They answered all my questions and made sure I had all the information I needed to understand the different units. The technicians were friendly, clean and knowledgeable. Would highly recommend! 1I am very happy with the end product.

Glacier installed the heatpump and natural gas backup units in our new home. The system works well and the one minor issue was immediately resolved with the help of Rick's excellent customer service and the technician Mike doing a professional and quality fix to the issue we had. This company does a nice install and stands behind the work they do. Highly recommended.

Excellent workmanship and great people to deal with from the owner to the service manager to the installers. Great job and I highly recommend them!

Called about some noise the vents were making after we got a system installed a couple years ago. Within 25 minutes Rick came & checked out the system and solved the problem. Even had someone come by the following day to put in a different filter in for me. 10/10 service. Would highly recommend.

Well I guess they are really busy in this hot weather but a simple response to my query from a human would be nice.I first contacted Glacier back on July 22, 2022 when I left an email explaining that my system probably needed refrigerant added but that I also wanted a quote on a new heat pump as mine was now 27 years old.After no response by August 2nd I then called them and left the same detailed message.Now it is August 8th and still no response.Not very professional. What would it take to contact me and say Sorry too busy" and maybe ideally refer me to another contractor?"

Responsive, professional, and prompt service that is second to none. Glacier Industries were a pleasure to deal with for our annual furnace and fireplace maintenance needs as well as a warranty issue we had with our thermostat. Rick (service mgr) and Ron (service tech) are great ambassadors for their company. We highly recommend Glacier Industries in Parksville and the Oceanside area for any of your heating service needs.

Had an amazing experience today, May, 23, 2019, with Rob and his install techs Ron, Rick and Jason. We had spent many weeks of agonizing over estimates from numerous companies regarding installation of a mini split heat pump in our home and Rob was the only one who took measurements of our floor plan, doors and windows and based on his calculations came up with the proper size of unit for our house.....the others, at best, took a few pictures and made a guess.Others have said, why bother with estimates because you will end up with Rob and Glacier Industries anyway. Absolutely true.Thanks guys, you are professionals of the highest order.John and Vera

The Glacier team recently installed heat pumps at our building. They listened to our needs, designed a system that matched our needs. We were given options for equipment. We chose to go with the energy efficient system.Glacier even arranged for the electrician to come and review the needs of the installation. This made it easier for us and the installation even smoother.The team showed up at the scheduled time and were very professional. This was a larger job that required a couple of days. We noted the team cleaned up behind themselves as they went. Very polite, very professional. We couldn't have asked for more.We truly appreciated this as we still had a business to run!Now a couple of weeks later we truly appreciate the air conditioning. The office has gone from being insufferable, to a comfortable work place.Thanks to Rob and the Team.

We have only good things to say about Glacier Industries, Inc. - knowledgeable, competent, considerate and courteous, organized and efficient . . .During the heat dome last summer, we called several heating/cooling companies for a quote on a heat pump. Only Glacier responded and did so quickly in spite of being overwhelmed with calls. Rob provided the quote and his staff kept us informed throughout the challenges they faced obtaining equipment.The equipment arrived, an installation date was quickly arranged and coordinated with electricians and sheet metal workers. They all arrived on time, completed the job in one day and cleaned up when finished.This is a company that knows how to run a business! We highly recommend them.Stewart and Pat