Ardene

The management is not at all doing a good job. The manager, I think her name is Amber literally she should not be even a part of this store. Doesn’t even know how to talk politely and such a person is the manager ...LOL!!

There is absolutely NO room for more than an average sized person one at A time to go into this location there is A small play area for kids to play while you shop but if you need A stroller or wheel chair or are even more thick than A power line pole I wouldn't bother trying to squeeze through, they have decent sales on jeggings and tanks but you get what you pay for for sure meaning everything I've baught here except A bath bomb most definitely didn't last long at all and EVERY TIME I buy from here they charge things I didn't buy and/or forget to punch in the sales. If I where you i'd go to the bluenotes since its the best place ever since SIREN moved to Abbotsford.

Zero starts given to this place.. they have a sign at front.of store saying mandatory to sanitize". When actually it is not mandatory. Will not give them.my business.. garbage employees trying to push "the law" when they clearly don't even know it. I will not let my kids or friends shop here anymore."

The staff weren’t very nice. I went in on Tuesday , there was no customers, and they were standing around and didn’t acknowledge my existence. When I wanted to try something on, they made me feel as if I was an inconvenience to them. Wasn’t a super good experience.

This location will not return items that are defective or damaged at all. Things here are cheaply made. Sure the clothes are cheap but their made cheap too. Other clothing stores atleast have no hastle returns if something is defective. Horrible staff and we're very rude.

I went there to return the shoes due to the defect ,with receipt which I bought a week before. They say the tags are not on, Seriously!! I haven’t heard anybody wearing the shoes or clothing with tags on them. They refused to take themBack. Such a worst customer service I ever had. Not recommend to shop at this store.

Absolutely the worst retail experience EVER! In May we bought 2 pairs of shoes for my wife. After a few weeks of wearing them the soles split open. I went into the Chilliwack store and was able to get replacements. The sales clerk told me they needed to hold onto my receipt and I was assured that I could ask for it anytime in the future should the shoes fail again. A few months later the replacement shoes have split soles exactly the same way as the first two pairs, so I went to the store trying to get a credit to buy something else other than the same faulty shoes. I asked for the manager and after explaining to her what was going on, she said she could not do anything for me without the receipt. When I told her they kept the receipt, she then wanted to know the date when I bought the shoes, so she could locate it. So, I called my VISA, got the date, and went back to the store now armed with a date so they could find my receipt. Guess what? No receipt! The manager quickly told that they don't have the receipt because long time had passed since June when we exchanged the shoes. So, basically, they won't do anything for me without a receipt that they kept and that they don't even have. DO NOT BUY ANY SHOES FROM THIS COMPANY AND DO NOT LEAVE YOUR RECEIPT WITH THEM, EVER!!! I WON'T SPEND A DOLLAR IN YOUR STORE EVER AGAIN.

No one helped me but I did find a few things I ended up purchasing..