Continental Flooring Inc.

Have gone to this showroom to pick hardwood floors for our house and we were overwhelmed by the professionalism they showed.. they were extremely helpful, very considerate and offering exactly what we need.. we have also had their service team at our house multiple times and we received nothing but amazing service and treatment . Enjoyed working with everyone and would recommend to everyone we know. May.

Just had a new stair case done and over 3000 sqft of hardwood install through Continental Flooring! Couldn't be happier. They were very professional and help with all my request and questions. Would definitely hire them again. 1000% recommend.

Had an unpleasant experience. Requested a quote and the representative came, measured and provided me with a detailed estimate. I was informed that the work to remove/replace the flooring in my small condo would take 3-4 days. The first week, they ran out of flooring material and it would take a week to get delivered from Montreal. Following week, they ran out again and another week’s delay to get more sent. Thereafter, they came to install transition strips and ran out of materials. 4X and a month later, the work was completed. To my surprise, the final invoice was 104 sq ft more than the original due to their measurement error and an extra $900+. Not once did they reach out to provide a new estimate apologizing for the error nor did they follow up at any time to state that they had run out of materials. I only learned this when I continued to phone to ask what happened. First day in, one of the transition strips broke under my foot. I will not ask them back to replace/repair. The workmanship was good but the delays and extra cost will not see me return again.

We were very impressed with the services and flooring we purchased from Continental Flooring.We had a 4 1/4” solid cherry floor installed on the ground floor of our century home.One of the owners came to our home and gave us advise on material and installation methods in covering the existing floor.The price was good, the material (cherry) was the perfect choice in fitting with the home’s existing millwork. The installer, Igor, did a fantastic job and was very detailed in his work. Excellent craftsmanship and excellent services from the two owners made this a perfect project from start to finish.Wayne MullettOttawa

I would just like to say that we had a great experience with Continental Flooring. We under took a renovation of our 40 year old home that has lasted five or six months during the pandemic and I must say that Continental conducted themselves very well compared to the rest of the trades that we have dealt with during this time. The president of the company is very colourful, experienced and knowledgeable. His employees were professional and knew exactly what they were doing. Was everything perfect during this engagement? Given the size and scope of what we were trying to do with four different levels of our house to be floored, the answer is “no” but we are very, very pleased with the results. I wouldn’t hesitate to recommend Continental to anyone!

The owners at Continental Flooring are extremely knowledgeable on their products and projects. I have a rental property that was flooded and needed urgent help. During the pandemic they went above and beyond to ensure we could get it done on time. The new floors look amazing and I most definitely recommend their services. I look forward to working with Continental Flooring in the near future to get new floors put in my house. 5 STARS!!

Most disappointing experience. We had a contract to install hardwood throughout the first and second floor and to replace the staircase from 2nd floor to the basement." I had paid in installments and had 2K left to pay when the owner informed me that he had increased the price of the job by an additional 2K. This despite the fact that we had a fixed price contract and no changes had been made to the contract or agreed upon. On top of that

Do not believe the 5 star reviews as they were most likely bought. I had bought a new house with a certain developer, I won't mention any names due to arbitration but dealing with this contractor is a nightmare.This contractor always use some stop gap solution instead of actually replacing the poorly laid floor wood as they should have from the beginning. There is a 1/8 of an inch gap between this particular piece of floor wood in my living room and other floor wood pieces. You can clearly see it if you sit on my sofa.Their tech always make excuses after excuses, it's been more than three times that I have raised the issue to them. And it's been more than a year, close to almost two years, since I closed on the house and it's still not fixed after I brought it up multiple times.

So overall the staircase we got from this company looks acceptable. When you get up close and personal though you do see evidence of poor workmanship, especially around the tops of the spindles. See photos for example.We also had issues where they brought the wrong spindles and if we hadn’t noticed I’m sure they would have installed them. As it was, we did end up getting the wrong wall anchors on another part of our stairwell but it looks fine so we let it go…I also had a problem wherein our newel posts look too high compared to our bannister and they mentioned that it’s because of the spindle height we chose and they can’t cut the newel posts down because of code (which, fair enough). I wish they could have done a 3D render like other companies are able to do so I would have been able to spot the issue in advance.

Where do I start! We were doing major renovations before putting our house on the market and we went with Continental Flooring for the all the flooring and tiling, and it was the best decision possible!Not only was their product top quality, the service from the owner, managing partners and installers were top notch!We started off getting the two master bedrooms re-done with hardwood. After our first meeting with them, we decided to continue with Continental for the rest of the flooring decisions and soon discovered they would do the tiling for the bathroom and shower.They were aware of the pressure and timeline we had and provided the best service in a timely manor. The owner even drove to Montreal on the weekend to make sure the product was being delivered at the right time to ensure project completion was on time.Thank you again Continental Flooring for the incredible work!