PHD Plumbing and Drain in Innisfil

My elderly parents experienced a plumbing disaster in January 2023. On flushing the main toilet, water began pouring into the basement through the potlight. Mike scoped the pipes with a camera and found a cracked pipe above ground and tree roots in the main drain. He gave us a detailed written estimate (with handy diagram explaining the problems) for the above and below ground work. He took the time to answer all my questions. His crew came promptly to do the job, which was much appreciated as the loss of the main toilet was a major inconvenience. Once the workers accessed the pipes through the wall, it became apparent that less work above ground was required than estimated, so Mike reduced the invoice - happy surprise! My parents have not had any further plumbing problems since the repair work was completed. Mike also recommended a backwater valve and further work to remove roots in the building trap but told us it was not urgent. Owing to my parents' health issues, we put off this additional work until recently. PHD has now installed the backwater valve and applied for the City rebate on our behalf. I have been very satisfied with PHD Plumbing work and Mike's communication. I highly recommend PHD Plumbing and drain services.

They were bang on time, friendly, courteous and tidy. They fitted the old and drain the new home. They also wired a new drain service the old unsuitable one.The best plumbers I have used and would gladly recommend to anyone.

Fantastic work from a fantastic team.Fraddie provided me with expert guidance right away, suggesting the ideal system for my house and noticing other features, like shower pumps, that other firms had overlooked. All work was completed on time, for the fee quoted, and to a good standard. The plumbers who were doing the work were all very pleasant, adaptable, and on time. They also got along great with everyone else in the house in terms of scheduling and available space. Fraddie and the team didn't have any trouble getting things done. I'm happy to suggest them. Thanks!

I had previously used them and had been satisfied, so I knew who to call when I had a blocked drain. They were also very professional. quickly solved my problem and called to let me know when he would come. Definitely a recommendation.

They have always impressed us with their professionalism, helpfulness, politeness, and value for the money. Will utilize once more and will always suggest to all of our contacts. Thank you for being such a breath of fresh air in the plumbing industry. Regards for a work well done.

Excellent customer service. I was not 100% happy with the part fitted so they sourced a new part and returned to rectify the issue. Cannot fault them. I've used PHD Plumbing and Drain innisfil for a few small jobs when other plumbers couldn't be bothered and will continue to use them in the future.

I would like to take a quick moment to thank PHD Plumbing to able to accommodate my service request of my kitchen sink being backed up.They were able to fit me into there work schedule today which I greatly appreciated.The service tech sent out to the call Jimmy was a class act and totally professional.He explained the process in detail and his work was second to none to add he had a great personality.Thank you!

I've never had such quick, polite customer service. The cost was astounding. He showed there on time, removed his shoes before entering the house, and showed a lot of respect for our property. His expertise, talent, and work ethic astonished us. We won't think twice about using this company again and would definitely suggest them.

David was a true professional. Talked me through what was causing the issue and gave feedback on how to stop issues from recurring in the future. He completed the job quickly, with zero fuss or mess. Had a good laugh with him too! Great experience from start to finish. Highly recommend!

We had to upgrade our outside copper line to the house. We called several companies for quotes. We knew the minute We called Mike we were going to hire them. They were so professionally and knowledgeable. They showed up on time and completed the work exactly as quoted and on time. They do-ordinated the city inspections for us too. When they were digging they found some gorgeous rocks in our yard and asked if we wanted to keep them which we did! Such a friendly crew, they all work so well together and are very professionl.