Iron and Railings International Inc

They did an amazing job creating a custom balcony railings for my Office. Kal was professional, skilled, and went above and beyond to ensure that the final product was exactly what we were looking for. We highly recommend Iron & Railings company for any custom iron railing work needs.

We found Kal through our neighbors who had their railing custom made a few years earlier. We contacted Kal in Nov 2021 and he visited right away. He promised it would take 4 - 6 weeks. He had the railings installed before Christmas. He did a great job and he told us if we had any issues, to contact him.Fast forward to Mar 2023. We noticed one of the railings had contracted 1/2 inch from the weather and a screw at the bottom detached. We sent some photos to Kal. He texted back and fixed the issue the next day before we got home. He also touched up the railing. Everything looks great now.I recommend him if you want a custom railing.

In late 2022, I hired Kal, Owner/Manager, to install a premium iron fence on 4x4 posts for 2 properties in the Beaches. This was a nightmare and Kal was unprofessional, unapologetic, unaccountable and left me with an unfinished/damaged fence.Kal was to supply me with 4x4 galvanized/powder coated posts and when I asked what time they would arrive the next day, he said he needed 2 more weeks. This was problematic as I scheduled landscapers/concrete pour on Monday morning and needed to install the posts over the weekend. Kal then berated/yelling that I had the wrong dates and that I was unappreciative of his efforts until I sent him texts that proved the date I relied on was correct. I had to reshuffle my contractors last minute late Friday afternoon.Originally, Kal showed how their powder coating doesn't chip on a sample piece of metal and yet everything came chipped. When asked about it, Kal said it happens but he would touch up with paint. On the day of installation, Kal forced, kicked, wedged, hammered the panels into place and even grinded away the galvanize to bare metal severely damaging the fence. Despite the posts sitting for 2 months beforehand, in the harshest weather with snow, ice and salt, the posts never rusted but within days of his installation rust already began to form.After watching his installation, I noticed that they were trying to figure out where the panels needed to go. They left 2 sections uninstalled despite having them in the truck. When I asked why, Kal said that all of his drill batteries had died. When I asked about the poor quality and damages, he offered the galvanizing and powder coat companies for me to discuss these issues. When I asked why items on the contract were missing on the install, he said that I had told him differently in person so he relied on what I apparently told him instead of following the written contract. Despite his poor workmanship, Kal offered no apologies.After speaking with the galvanize company, I was told that the metal would be protected for over 40+ years provided the galvanize layers were intact. I later found out that it could be protected for up to 175 years so it was obvious these were not just superficial scratches. When I asked Kal about why the installation was so sloppy, he admitted that he’s never actually installed a 4x4 post fence before but failed to mention it when I hired him and I would never have hired him had I known.When I asked him what he would do about the deep gouges/rust, he said he would touch it up with paint. It was -11 degrees and he said he would come a few days later when it was warmer at 4 degrees (0 with the windchill). Kal even sent me a video of an industrial-grade acrylic paint used for touch ups. I called the powder coat paint company and found out that it's Benjamin Moore latex paint and not the product he sent me but was also told not to apply it at freezing weather as it was only latex. Having painted the exterior of both homes in 2021, BM also confirmed that the paint had to be applied in proper conditions for it to cure (above 10 degrees).I told Kal that he misled me with the painting/galvanizing, downplayed the severity of the damages, showed that the fence patterns did not line up and yet Kal expressed no accountability and offered no apologies. I had asked that he return to finish the job, repair the damages, correct the mistakes and for the posts that were expensive to remove/repair, provide an as-is discount in lieu but in his last communication, he didn't even want to return to the job site, instead, return my deposit and let me deal with the damaged fence. Unfortunately, this now leaves me to hire a third party contractor to address his deficiencies.I would strongly caution anyone against hiring Iron & Railings Int’l Inc. and be wary of the promises that are offered to you. The quality of their work is shoddy at best, and their lack of accountability is appalling. Save yourself the headache and choose a more reliable fencing company, where your money is well spent and you’ll be valued as a client.

Working with Kal and his team was an absolute pleasure. They were organized, structured, timely and when it came to install, they took the utmost care and attention to all details. Wonderful Iron Railings company to do business with.

Iron and Railings is excellent, from the price to site measurements, fabrication to installation. All went smoothly with a beautiful end result, they are very professional. I will use them again on my home projects in the future for sure.

Iron & Railings is a true professional service provider. They installed a stair handrail for us and it is absolutely delightful. Positive experience with customer service from Kal!

Kal and Lina were great to work with and provided us with top notch service! Kal was able to see our vision and create a custom set of railings, in record turnaround time, that were the finishing touch of our reno. They were fast, clean and great to work with on site. We will be calling them for any other railing needs we have!

Happy with Kal's installation services. I'm glad to hear that Kal did an excellent job and was able to complete the work on time and leave everything clean afterwards. It's great to hear that we are happy with our newly installed stairs.

Thank you to the installation crew for their structured work and office staff for their prompt and politeness responses to our questions. We would definitely recommend Iron and Railings to other home owners. We are especially grateful with the design which complements the glance of our house.

We are completely in love with the iron railings. From beginning to end we had a great experience with Iron and Railings. Our offer was less than the competition but the results were phenomenal. The gentlemen that installed it were friendly and professional, they asked our preferences when they had to compensate for our lopsided porch and the result is beautiful. I'm so glad that we went with Kal!