Airdrie East Side Storage

This place is the most unprofessional storage location in Canada. Mark/Monav or whatever his name is, changes daily, Biggest scam artist there is. Pressured Me to leave the property and would harass me and my family everyday. I paid well in advance and once he was informed of my departure he treated me less then human. Name calling and threats, Very unprofessional. Should have business license removed. PLEASE STAY AWAY

One star is too much. This is the most unprofessional, shady, disrespectful company I’ve ever dealt with. Literally had to call the cops to ensure he wouldn’t cut my locks off!! (Everything was paid for - the language barrier gave us a misunderstanding and he called me all kinds of names in front of my daughter - it was disgusting) will never use again and will never ever recommend. Would rather pay an extra 50-100$/month for better service.

I needed a last minute rental to store items after selling my RV. I called and booked a unit an hour before closing and Mark was super accommodating. He said that if we couldn't get there with the load before 6 to obtain our unit to give him a call and he would come from home. He even came back near 9pm so we could drop the last load. I haven't had such great customer service in a long time and it was greatly appreciated!

Posting customers names, license plates, credit card info and more online when you have a dispute with a customer is absolutely appaling. The owner is a disgusting excuse for a human being. Not just a 1 star review, but hopefully charges will be brought up as well.DO NOT TRUST THIS BUSINESS

worst experience ever. This guy should not own a business. Unprofessional. is trying to threaten me with my job. texts me every day even though i am paid up. continuously harasses me and my family. wanted me to pay him before he even sent the agreement. after i paid he still has not provided receipt.DO NOT PUT YOUR BELONGINGS HERE.

Oh well … there’s nothing new here. This is the worst storage place, the worst service (like they don’t even understand what Service is) very rude, unorganized, nonprofessional. Even you looking for to save some cash, it’s still not even worth it. Long story short, I have unit there, I was busy after came back from vacation unfortunately my credit card is expired. I try to get a hold of them. No one answer. I keep trying finally someone answer I told them my card expired then they said they will get back to me. Yet heard nothing back. So my boyfriend brought stuffs to the storage so he update the card at the same time. So I forgot about it. Then all the sudden one day they just call on a random time on random number that not even shown as their business number told me to give the credit card info to them. I’m not comfortable doing that plus I’m in the middle of grocery shopping. I called back the very next day to inform that my boyfriend already gave the card info, and we willing to go there after work (4:45pm) to give the info because I’m not comfortable to give out on the phone. The guy literally yelling at me, demanding me to go there right that this second Just because he will not be there at 4:45 pm. Even the hours of operation said they open till 6 pm. He sound very threatening and not give any choice. I clearly at work and can’t go there now. And he also start non sense about I didn’t call back many days ago, which I called back the next day, claim that I refuse to pay the rent fee. (I’ve tried to do this weeks ago) I’m really stunned because he is so rude. I told him that my boyfriend also gave the credit card info few weeks ago, but he keep saying that he don’t have it. And then he hang up on me! then start texting me asking me to pay the fee. So I texted my boyfriend so he can call them instead, turn out they already have the new credit card info all along, again unorganized, stupid attitude, unprofessional. It’s ridiculous. We’re moving out. They don’t deserve the business. Btw they just jack up the price $35 more with less than a month notice.

In the process of looking for rv storage, came across this place on Facebook market place. After reading alot of negative reviews I politely told the worker (ready responded on FB). that I would decline due to the large amount of negative reviews left me feeling uncomfortable leaving my trailer there.They responded with a message saying that they were fair but strick about the rules and if you didn't pay the rent you would be kicked out. I was then blocked. Very unprofessional. Will be looking elsewhere to store our trailer

As I am writing this I have just given my 1 month notice" as required. So I have to pay for the unit for an extra month even though nothing is in it. He never said the notice had to be in writing or anything like that but just the vibes from this place make me feel like I need to call my credit card company and tell them to not allow any more charges from these people. When I booked this place through u-haul

Been renting a unit here for 6 months no leaks or issues of any kind I'm my experience. The hours are a bit limited but that's the only issue I've found

The WORST experience dealing with any humam in my entire life. Not only was he incredibly disrespectful and sexist during our time there but he also called yelling at my husband for a missed payment. We had payed two months in advance and there was no missed payment. He threatened our stuff before realizing it was his mistake, then hung up the phone. Every time we wanted in to access our unit the gate was locked, always during his business hours. Very inconvenient and a huge waste of time for us. When it came time to take our stuff out we gave him a months notice and he still demanded another months rent and even put locks on our unit. Then he called threatening my husband again saying we will never see our stuff again. We had to get the RCMP involved to actually get our stuff out immediately. Thankfully I never have to deal with this atrocious place again. I wish I had known to stay away.