Beauty Boutique by Shoppers Drug Mart

This review is based on my experience on Thursday February 4th around 4-5pm. York region was still under lockdown and restriction inside the store was limited to 50% capacity. There was no one monitoring the entrance so capacity indoors quickly became overwhelmed. I was mailing a parcel at Canada post and the line after me was 3/4 aisle long. The lady behind me was complaining how there’s only one Canada post employee but I explained to her that it’s not a matter of not having enough workers to increase efficiency but that the shoppers store manager didn’t restrict capacity indoors so that’s why there were visibly so many people inside waiting. I usually buy something before leaving shoppers after finishing up with Canada post but the store was so crowded I had to leave for my own safety. I even had to wait at the corner of an aisle as one employee was waiting with a filled up trolley to pass by as well and we both witnessed and waited for two other staff members who were wrestling and giggling around. It was one older lady and one younger boy who were man handling each other and kicking each other’s butts. Ridiculous scene to witness especially during pandemic when people should be socially distanced! Such a joke. I couldn’t leave fast enough. Also have to mention that one cashier was opened and the line up was longer than one aisle. That’s how packed the store was. Those were just the lines. There were still plenty of people shopping in the other aisles. The store should’ve been fined! Shame on that lack of management and training for staff members! Total disrespect to public health! Best to go elsewhere for your errands!

Convenience, you can do a one stop shopping.

great staff and service

Part of SDM

The layout is like any other Shoppers. I would say the parking is a little hard to park in and out but not a big deal here. The employees are generally friendly and quick with helping.