Shoppers Drug Mart

We have always enjoyed great service at this store since we arrived in 2015. I particularly enjoy dealing with Nathan at the pharmacy. Always a good conversation, a few laughs as well as expert advice. Thanks to Wendy as well. Front of house staff are always friendly and super efficient. Can't beat the place really. Thanks to all!

The pharmacist at this Shopper’s is hands down the most amazing pharmacist in the world. No matter what you are in for he takes the time to help you from over the counter to the aisle. Although he is always busy and looks like he is often running a one man show you would never know it by his thoughtful answers and explanations about anything. Thank you for all the help when our family comes to you! Felt compelled to leave a review!

Hoped to buy some beauty products after work , shortly after 6pm May 5. The sales were on until end of day, 10pm. However the sales clerk was already removing the sale price tags and when I asked why she was doing it so early she said that they always take them down at 6pm. She explained that the sale price would still be honoured at the till. BUT I said how would I know what was on sale??? She pointed out they are listed in the flyer.... which is not true. When I looked at it, only a small fraction are. When asked if she could stop while I looked at these produts she left and came back a few minutes later and started removing them again, right in front of me. When I asked what does customer service mean to you...she laughed and kept pulling the tabs. She did go ask her supervisor who said because he leaves at 7pm it has to be done by then. Clearly their primary concern was not about serving customers but serving their own needs. So I decided to leave and took my business elsewhere.

This happened a couple weeks ago now, but it still makes me smile and i feel this employee deserves recognition for her customer service. Jessica in the beauty department helped me on my birthday. My dad went to the store to buy a perfume for my birthday and accidentally picked up the wrong one. These things happen but i did not notice until i had opened the plastic. I went to the store to return it and jessica was at the counter. I explained the situation and she was very understanding and kind. she gave me the exchange with a smile on her face and left me with a huge smile. i felt welcomed and heard by her from start to finish. I love the perfume i bought and im so glad i went to this location. Thanks jessica! Ill be back for more perfume soon :)

The best place on planet earth. I’ve heard of Shoppers Drugmart, the excitement of others intrigued my desire to explore this new world. As soon as I entered the front door a warm wind gently caressed my body in feeling of love, like a mothers hug. I continued into the first stop, cosmetics. The people at cosmetics were friendly and understanding of my need to buy cologne. I wanted to smell good since I’ve smelt so so so bad for so so so long. The cosmetics people helped me achieve my goal, gaining more honour to face my family once again without shame, but instead the smell of redemption. I skipped the pharmacy , but from my view from afar I saw them hard and work and giving the fantastic customer service I’ve heard of in word of mouth. I was scared of my feelings, being at shoppers felt so special, was I selfish for continuing my journey? No! I will never leave til I’ve had the full shoppers experience. I walked to the front of the store , where the food was of plenty, and the lavender fields bloomed brightly. What is this place..it’s..it’s heaven. A intense wave of ecstasy breathed over my neck, feeling a sensation of enternal bliss and peacefulness. The only thing that could make this moment better was some friendly employees to meet. I was in luck, 3 hard at work shoppers employees were stocking shelves in the distance, with a even more majestic cashier manning the till. I almost fainted, but I knew I had to stay strong. I purchased my items through the self check out, each beep of my deodorant made me smile. The voice of the self check, was a soft, the way she talked to me was as if I finally felt noticed, I felt..human. I gave a slight wave on my exit out, the automatic doors were a sign of leaving the best place I’ve been to, but also a invitation to a new beginning. I checked my watch and realized I had been there for 4 hours. The best 4 hours of my life. I turned my head forward and looked at the winter sunset with pride, and adventures further towards my destiny. Thankyou Shoppers Drugmart, thankyou! ☺️❤️

Went to buy perfume in the $19.90 but at my great surprise I had to pay$29.90 at the teller. And the cashier told me it was $29.90. How come is it in the $19.90 section? Just false advertising...

I want to thank Sam one of the pharmacists and the entire pharmacy team for all their great advice and guidance. Sam has worked proactively with my GP in coordinating a treatment plan for me and has initiated many follow up calls to me in the execution of that plan. I have never experience this before with any other pharmacy. I can 't say enough things about their professionalism and dedication to their job and patients. I would whole heartedly recommend anyone to this pharmacy.

I was overcharged for an item $17.49 instead of the listed $5.29. I called when I got home asking for them to fix the issue and refund my CC. I was told that they were unable to help. This is not the quality of service that I have enjoyed at other Shoppers Drug Marts. I understand that mistakes happen but it is unfortunate when the store acknowledges the mistake but won't fix it.

The make up section is excellent. The pharmacy is slow. The music is horrible and loud. I never browse. It’s just not comfortable.