Rogers

Great customer service pula and the stuff answered all my questions thank you very much :) you guys are awesome

Took me to Rogers not 64 Rogers street

Paula the store manager is a real nasty person. She is rude unless you are buying everything in store. She cuts in when her employees are serving a customer. They need to get rid of Paula and make rogers miramichi store a good store. I will never go back unless she is gone.

If you thought you were going to get actual help at this rogers location, you thought wrong.

They do not answer their phone - make you drive miles to ask a question. Great Customer Satidfaction eh?

We just visited the store for new wifi set-up and also a question regarding unusual bill and she was like so lazy to answer the questions or serving. She really didn’t want to serve at all. Worst experience ever.

This is the third terrible experience I have had with the Rogers Miramichi location. I was told by Rogers headquarters to pick up my new upgraded phones at the Miramichi store at no charge the following morning. We arrived at 9 am, a very helpful employee was processing our order. Paula the manager arrived at 9:15 and decided that she would take over. I knew we were in for a ride! She is very rude, unprofessional and very unhelpful. She tried to over charge us 300$ and we had to go for a more expensive plan. Once your in the store she always finds hidden fees and tries to overcharge you. I personally think it's because we buy and shop online and not in store. Over the last 10 years my three times I had to deal with her, have been horrible. I try to avoid this location because of previous experiences. She doesn’t try to help and takes great pleasure in telling you bad news or go home and call headquarters yourself". Instead of calling them herself to resolve the problem. Why have a store if you have no intention on helping the customer? If you ask any questions or bring in a online deal

Do not go to this location! Very unhelpful and useless. Staff is only interested in selling you a expensive phone, didn’t want to answer my questions and acted nasty. I will be switching to bell

Long time Roger's customer (10 + years ) Lived in multiple cities and provinces. This location specifically and the fantastic customer service they provide, has me completely looking to them for support rather than convenient" self serve options. Paula

Brutal. High speed? Streaming stutters, even music streaming pauses... Way over priced.