SmartStop Self Storage

Staff is rude and disrespectful, the facility is often dirty (probably a tenant issue, but never seen this level of mess in other smartstop locations) found tenants using the loading area for business purposes (car detailing). They raise the rate 3 times in 18 months, doubling the rate in that period of time; last raise, without sending notice; left after this last raise and after my experience with the lady in the counter.

Our experience at SmartStop was very pleasant. Michelle was extremely helpful and very informative. The storage units are very clean. I highly recommend this place.

Nice place and location. Their staff is also pleasant to deal with. The problem is their prices. When I signed the contract, I explicitly asked to not pay for insurance (that info is on their website, that you can opt out). They said they would put a note on my contract stating that client opt out" and I wouldn't be charged. Well

Located on trafalgar road very close to Mississauga.They have different sizes available as per requirements and Prices are cheaper than any other storage.Kassandra and Manny are very friendly and it took less than 10 mins to set up everything and store my stuff.Overall great service. Highly recommend for storage.

The units are very clean and organized. Manny, who helped got everything sorted for us was incredibly nice, he explained the procedure to us very thoroughly. The prices are also very good. It’s also close to college, perfect for students to leave stuff over summer. edit: the process of getting our unit canceled went really well too, Rico helped us sort everything out, he’s very friendly and accommodating!update: came back again to store my things for another summer, Julia and Michelle have been super friendly and professional.

I have had a storage unit here for 7 months and rates already went up.When I spoke to a rep about it she told me the rates go up twice a year. No one told me that when I rented with them. She said I can contact contact centre. Seriously contact centre .. also they are advertising low rates on their website which is way less than what I m paying. Strange no loyalty at all..There is no clear structure how their rate increases and they just do it however they feel like it. Too shady .. my advice stay away

Staff were patient and courteous! They were able to help me with my questions and inquiries and were helpful in finding a solution to my problem. The facility is very clean and access to the lockers is fantastic with plenty of carts available and quick clean elevators. Highly recommend!

Great staff Michelle, Julia and Manny. Very friendly and excellent at their work. They went out of their way to find me the perfect unit.

I stopped by SmartShop today. Both Julia and Michelle were so friendly and helpful. I’ve only rented an outdoor storage unit for a short period of time, so they explained everything to me about how the indoor storage area works. Everything was so neat, clean and bright! Well laid out so that no one is too far from the elevator. Ready access to it from outside as well. I will be back to secure a unit!

I had an excellent experience here! From the cleanliness of the units, friendliness of staff, to the safety and security of the facility, SmartStop Storage on Iroquois Shore Road does not disappoint. Its flexible access times combined with its very reasonable rates has it outclassing many other storage facilities in the GTA that I explored before selecting this one. The staff is friendly, yet professional and the phone lines are responsive. Staff member, Michelle, in particular, made my experience especially positive here with her warm and compassionate nature and was very accommodating to my needs, much to my appreciation. I would not have withdrew my membership here had I not been relocating out-of-province. 10/10 recommend!