DRUGStore Pharmacy

They just don’t care! My husband sent his post medical procedure Rx here, required immediately for discomfort . Four hours later he was told “maybe tomorrow “.

I was told by one pharmacy one thing different with another. I was going on a trip I needed my triplex shot and due to their error I did get to get my shots for my trip. Two pharmacist provided two different information , the assistant told me I had time to take it if I came this week, which I did and turns out I didn't. That's three in total that messed up!

Avoid this pharmacy. The staff is always passive aggressive and have the worst attitude.

So done with this place! Enough said.

Called to get a perscription filled and was immediately asked if I could be put on hold. After 12 minutes I hung up and called back at which point the person I was on hold with before immediately picked up. They told me they didn't have the perscription I needed and I'd have to wait until the next day to get it. I mentioned I was supposed to start taking the perscription that evening at which point they said they'd go check if they had any. They did but I was instructed to come 2 hours later that evening. When I arrived at the instructed time I was told that I didn't have a perscription to pick up. Turns out the woman I talked to on the phone never filled my perscription. The person at the counter was able to get it ready for me in 2 minutes. If it could be done so fast why did I have to wait 2 hours? Also, why did they not fill my perscription? Lastly, why was I told my perscription was not in stock when it was?

I often get put on hold for 10 minutes or more. They're very disorganized and their system switch made things even worse, especially since they do not have enough staff.

Very nice pharmacists, especially Nasser, who go out of their way to help you with special cases.

Always friendly staff, and supportive.

Wow, I knew the service was bad here, but all the same reviews, one after another describing terrible service or the lack of service, including mine. Absolutely no customer service or compassion. I go there weekly for groceries, I sprained my ankle and hoobled my way from the parking lot all the way to the pharmacy and was told 4 hour wait. I said I was in pain with my ankle. No was the answer and the girl offered me my prescription back so I could go somewhere else. Beyond tolerable and sicking that the staff at this gong show actually do worst to people instead of taking pride and HELPING. PEOPLE ... GOOD CUSTOMERS OF SUPERSTORE WESTBORO. DO NOT DEAL WITH THIS PLACE. The big girl with the long curly hair and glasses has the worst attitude. Just look at her and you can tell by the look on her face that there is a real bad attitude there. She should not be working in any customer service job. She is the issue of all bad customer service, and why I don't deal with them anymore.