Failsafe Computer Services

They are kind, but they seem not very competent. Our laptop had a simple problem of connection but they cannot fix that. We paid and took the laptop back. I should take an evening to open and check all again to link all connections, and then the laptop works perfectly.

Amazing, incredible service! After being asked to download and run programs for what appeared to be a reputable company, my desktop computer's operating system files were damaged by malicious software during startup at approximately 11:40am Friday April 30, 2021. My beautiful desktop background wallpaper was gone and the screen was black, all the pre-existing program icons were missing except the Recycle Bin icon, and the only program icon showing in the taskbar was Skype. When I hovered my mouse cursor over the Windows (Start) icon the menu list did not appear - so I was not able to shut down the computer normally or get into any programs that way. I immediately called Failsafe, my call was answered on the first ring, and I met The Tech who put my computer back into money making, pre-hacking condition in just a few hours. The Tech said he had seen a similar case of corrupted files preventing start up of programs - which eased my mind considerably because I thought I might be getting my desktop back with most of my personal notes, files, photos, and programs missing. The Tech called me at 9:45am Saturday May 1, 2021 to inform me he had my desktop and all programs and files back up and running, and asked me to confirm which recently installed suspect programs I wanted removed. I was so happy and relieved when he called with the news. I immediately contacted one of my employers to let them know I'd be signing in to work at about noontime the same day and I was able to prepare for two new jobs and be ready for Monday morning. Great guy! Great service! I wasn't overwhelmed with techy technical language when The Tech described the issue and how he was going to fix it. THANK YOU FAILSAFE!!! YOU SAVED MY PAYCHEQUE AND MY JOBS!!!

Great place if you want to buy / sell / repair old electronics. Thank you for the service!

thank you donald for fixing my computer, you were really helpful and friendly!

I have recently purchased a printer (2 in fact) and had a lap top serviced and new software added. I am extremely pleased with the friendly service, the sharing of information , the expertise and the reasonable prices. I will, and have recommended this establishment to my friends and anyone who is requiring computer based assistance. Thank you Don and Pat.

Had my AiO cooler die on me on a friday night, came in Saturday morning and they helped me with everything I needed to get my outdated computer going. Even though I lost the original mounts for the cpu cooler they found one that worked for me. Cost was definitely fair and treated me extremely well. Would definitely recommend anyone in town looking to be treated fairly no matter what level of understanding of computer systems you have.

Very helpful and courteous staff.Just while dropping off laptop for repair they diagnosed one of my problems within minutes.Excellent turn around time !They knew their stuff !!I would personally recommend.

Needed a new laptop for work. The guys at Failsafe were great to deal with and took the time to get me set up right away with a new HP rig that is just what I need, powerful enough for the graphics and video work that I do yet still very affordable.Have already been back to pick up a few accessories. Again great service and good prices.Would highly recommend.

My computer crashed once and for all a few weeks ago and I brought it in to Failsafe for a look (in a panic). Even before the crash my computer was performing poorly. After Failsafe took a look and did some repairs, it works again and works better than ever actually. There's a reason this place has been open for 21 years. Thanks!

Donald was friendly and got my computer back in working order for a fair price.