SERVPRO of Kelowna

Troy helped me with a leak behind my washing machine. He was so professional, knowledgeable and prompt. Thank you for your impeccable service Troy. I’d definitely recommend Servpro and use them again in the future!DeannaKelowna

Troy took our call on a Sunday morning and was at the property right away. His team immediately brought fans and dehumidifiers to help fix the situation. I found SERVPRO provided professional service and we are happy with the quality of work done by all those who were part of our project. Thanks again!

Exceptional customer service from Troy. He went above and beyond to install a temporary fix for water draining along our soffits and into a window casing inside our home office. He was prompt and very friendly. Will definitely be using them in the spring to help with our attic mould issue once the soffits are fixed.

We had a basement water leak—Troy and the guys at ServPro were incredible. I cannot recommend them highly enough! Their team was reassuring and honest during assessment, patient and informative explaining our options, and efficient with their work. They did an excellent job and offered us really reasonable pricing. If I could give more than 5 stars I would!

Called our insurance company with details of our flood and Troy was at the house within 10 minutes. Troy and Day are very professional and get right to business. Quick, friendly and courteous we always knew where we stood and what to expect next. Troy did daily checks on our situation. Troy even supplied us his own personal pump until the plumbers came. I would not hesitate to use Servpro again. Highly recommend.

Troy took my call around 9:30 on a Friday evening and was at the property right away. He was professional, brought the immediate fans and dehumidifiers to fix the situation. Furthermore, Troy followed up the next day to check on the progress. Everytime, we encountered Troy he was great to have in our corner. He listened, provided his expertise, and made a stressful situation, enjoyable. Thank you Troy and SERVPRO!

ServPro did an amazing job! They were very friendly and caring to my needs. They definetely stand by there logo Like it Never Happened"I would recommend this company 100%!!"

They took the panic out of a nightmare situation for us new homeowners and made it totally bearable.Our hose bib cracked and was leaking into my home office and Troy and the guys were amazing about coordinating clean up and next steps & were so respectful about working around my work schedule as best as possible while getting the job done efficiently.We had a TON of questions along the way and Troy was always super quick to return calls and help us out.Fast forward a few months and we have a separate water issue and they remembered who we were and were super quick to respond and get the ball rolling.Definitely recommend for excellent service and quality work.

Troy and his team were very professional, prompt, and knowledgeable. They walked us through the remediation process and what to expect in advance. They completed the job quickly and cleaned up before leaving. We will highly recommend Servpro of Kelowna to anyone with mold issues, big or small. Thank you!!

We used Servpro with our insurance claim with an upstairs water leak. We stayed in an air bnb while they had our upstairs carpets changed and the ceiling on the main floor repaired. The new carpets looked great. Servpro coordinated with Dannburg Flooring for the professional install. The celling was patched, sprayed, and painted and now looks like new.After five days we went back home to find all our furniture and stuff was back in its proper place and our home was cleaner than when we left. Hopefully we’ll never need to use their services again, but if we do we certainly will.