Roots

Loja de marca bem organizada e simpática

The quality of the roots product is really high specially hat and scarf for winter time which are my newest purchase.but more importantly the customer care of this store is really good . I appreciate the manager of this store for caring about customer requests and try the best to give customer a solution based on whatever he actually can do. finally you will be happy and satisfied.

Awesome store with quality products at a fair price. The leather is fantastic.

Great Quality leather bags and amazing sweat outfits, especially a fan of their Salt & Pepper colorway collection.It's worth spending this extra dollar for quality that will last!

Racist store. Absolutely horrible. I walked in with my nephews who immediately started looking around for what they possibly wanted to buy. I hung around the front of the store in the shoe section when out of the corner of my eye I saw the lady at the front radio someone in the back to start following my nephews.I was in utter shock. I walked to the back and observed the second coworker immediately tail my 18 year old nephew and his sister. Unaware as they look at clothing.I immediately called them to exit the store and mention my disapproval to the second clerk so just waved at me. While walking out, I mentioned the same disapproval to the front store clerk who profiled these young brown kids and was immediately told that she did no such thing. I responded that I heard her radio it in, as I was standing behind her.No apology , but then she all of sudden remembered and said it was policy for associates to follow large groups.We were the only people of color in the store. No one seemed to be following the white customers.Just incredible that in this day and age you can be so blatantly racist and think it’s ok.Never shopping at this store again. Absolutely disgusting.

The store's staff are very friendly, helping and bilingual (from the entrance to the changing room), I couldn't find what I was looking for by myself, suddenly, a certain hero named Sabrina showed up to assist me and offered me a look at the store's website as well,,, ended up finding a beautiful CHEMISE and in-stock too. Purchase secured. (Hello management, the convergence rate and stuff ;) )PS : I don't mind employees keeping eye on clients ( people do steal to be honest) AND THANK YOU SO MUCH FOR BEING THERE ASSISTING CLIENTS IN THE POST-PANDAMIC TIMES!I've never reviewed before yet this time I would like to encourage the staff by doing so. Definitely revisiting : ))

Nice shop, nice people, almost as good as the one in Dix 30!

Good staff service , helped me to get right size for my friend gift, good choices and collection even they called another near store for size for me, I even collected it after they reserve

Great brand but size options are very limited. Most options have only xxs and xxL available. Staff is helpful but needs to be asked for help.

I was able to order what I wanted and had it delivered. Delivery was fast and item was well packaged. The staff nice and accomodating.