Orchid Sushi
456 Reviews
$$
- Thursday11 AM–9 PM
- Friday11 AM–9 PM
- Saturday11 AM–9 PM
- Sunday4–9 PM
- Monday11 AM–9 PM
- Tuesday11 AM–9 PM
- Wednesday11 AM–9 PM
About the Business
Orchid Sushi - Orchid Sushi |
Contacts
Website
Call Us
+16136955588
445 Laurier Ave W, Ottawa, ON K1R 0A2
Hours
- Thursday11 AM–9 PM
- Friday11 AM–9 PM
- Saturday11 AM–9 PM
- Sunday4–9 PM
- Monday11 AM–9 PM
- Tuesday11 AM–9 PM
- Wednesday11 AM–9 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Healthy options
- Small plates
- Lunch
- Dinner
- Dessert
- Seating
- Washroom
- Casual
- Cozy
- Groups
- Accepts reservations
- Alcohol
- Beer
- Outdoor seating
Recommended Reviews
Michelle Lee
13.10.2023
Orchid Sushi
Our dinner here sadly didn’t meet our expectations.The rolls and sashimi were decent. I liked how thick the sashimis were.But I don’t think the quality and the size were proportional to the price.We ordered a poke bowl as the second timeThe miso soup was very bland, almost watery.The female server wasn’t so attentive. She wasn’t rude or anything of sort, but she rarely visited us to take our orders, and when she did come to take our second order, she didn’t bother to take the huge stacked dishes off our table.So later when the poke bowl did come, we had few empty dishes blocking our way while eating the bowl.I would kindly suggest more employee training.
D C
12.10.2023
Orchid Sushi
Horrible experience with delivery. Sushi was dry/stale and tempura was totally cold by the time our order finally came more than TWO HOURS after the specified delivery time. But even more atrocious was the customer service. Called three times to ask what was happening with my order and they refused to give me any concrete information, just kept saying “it’s coming” without even asking for my name or any identifying info, even straight up hung up on me when I asked if they could call the driver to see how much longer it would be. Completely reasonable request if your order is 2 hrs behind. If you have to order from them make sure you do it through Uber and not their website as there is no way to see the progress of the order. The driver is legit the only person with any customer service skills. Word of advice to the owner: the way you treat your customers affects how they perceive your food. If you’re behind, that’s fine, just apologize and be honest. If you can’t guarantee delivery times don’t even have that as an option, it’s not fair to the customer. I would’ve understood and offered to pick up myself if that was the hold up. It felt bad to be dismissed when I was only asking for an update, and in turn everything tasted awful to me.
Nashia Ali
09.10.2023
Orchid Sushi
We ordered the chef’s special sushi platter (20 pieces) so we didn’t know from before what we we’ll get and the salmon & tuna poke bowl. The sushi platter was average. I didn’t think the rolls were that fresh. The poke bowl, however, was great. Super filling, flavourful & had a good dressing & it also came with a miso soup.
Amy K
03.10.2023
Orchid Sushi
It’s a great Japanese sushi place in downtown area! I don’t like raw sushi, so ordered a cooked one- Dragon Eye and I loved it! I dinned outside where they have set of tables and chairs on a patio outside the restaurant. It was cozy and quite! They have different varieties of sushis and it took them 15 minutes to get my orders ready. The portion that I get for one plate was filling, and the price I paid was very convenient.The staff were nice and respectful. The servant helped me to pick up a good option and I didn’t regret to go with his recommendation.It was my first time visiting this place but I will be definitely coming back and try a different shushing from the menu.
Lucas Xu
18.08.2023
Orchid Sushi
One of the best sushi places in Ottawa! I strongly suggest that you order the Philadelphia Roll. Pretty fast service and kind staff. Very cozy and it makes you feel at home. Overall a big fat 5 star for this sushi restaurant!!!
Alice Phan
08.08.2023
Orchid Sushi
100% try this place. Very impressed with the sushi! Fish quality and rice is on point. Seaweed was a tad wet, so it was chewy, however all the flavours are just right. Such a satisfying meal for two!!!
Tina Shao
28.07.2023
Orchid Sushi
Overall good food, fresh fish, neat display, and good quality sushi.However horrendous customer service, and miserable accountability. Ordered three things didn’t get two of them. Took 30 minutes to get the rest of my meal (which were the appetizers). Would recommend if you’re going with a friend.
Flora S
25.07.2023
Orchid Sushi
Was one of the best sushi places I’ve been to. Staff was very friendly and polite to us and the food was delicious, fresh and beautifully made.
Lukas
23.07.2023
Orchid Sushi
This is a filthy place. We left after getting our waters as we noticed more and more how dirty everything is in the restaurant. There were multiple uncleared tables. The floor was sticky and just filthy, so was the large mirror. The fan has a huge amount of dust on it. No AC. The menus are sticky and dirty.When we came in, we waited for 2-3 minutes with multiple employees looking at us without giving us clear directions. Made us feel uneasy already.People come into this place just to use the washroom. Very weird that this is tolerated.Granted, we didn‘t actually eat here, but I wouldn‘t risk it given how filthy the front of house looked.
Anna S
23.07.2023
Orchid Sushi
Cannot comment on food because we walked out before risking it, thus, 2 stars. Honestly, this place is outspokenly filthy: the fan was dusty, the floor was sticky, the menu and the table were greasy and the air super stuffy, there was no AC. It seemed like the place was overstaffed, however, we had to wait 3 awkward minutes to be noticed and eventually seated. Prices were fairly high… Happy that we left, given the fact that this place severs raw fish.
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Map
445 Laurier Ave W, Ottawa, ON K1R 0A2
Orchid Sushi