VCA Canada Alta Vista Animal Hospital

Performed blood transfusion on Gabriel to prep for surgery. Gave her loving care and snuggles throughout the night as she has separation anxiety. Staff patient and supportive. Professional staff! Thank you.

The staff was excellent from the point my family and I entered till our departure. We had our first experience when we had to euthanize our family dog. They were very accommodating and comforting. Very happy they were the vet that helped us through the tough time.

I give 2 stars because they have free wifi, coffee and water. Went with my dog for a injury after a dog attack. Waited 2 hours (That I don’t care I understand its an emergency), they pass a dog that swallowed a button before us (really!!). Saw a technician, she barely touched my dog and sent us home because it was too busy. She never saw all the bites holes on my dog back. She said the vet will call me back. Never did. I went to another clinic, they shaved him and we discovered lots of holes, bruises and a swolllen shoulder. My dog was in pain and still his.The only little less negative point other the the free wifi is that at least they did not charge me anything (of course I never saw a vet!!)

I have had 2 experiences with Alta Vista Animal hospital. Both amazing but having to use emergency vetting for a pet is never great. I came in with my sick kitty on a Thursday afternoon, we were triaged and then he was kept at the hospital for xrays. He was kept overnight as the xrays were concerning. He was found to have an obstruction in his intestines. Fool ate foam. The staff were so beyond kind and telling me what a good boy he was being. They were very informative and explained everything. Ensure i understood what was going on and associated costs. My boy had surgery successfully and was able to come home a few days later. I was reminded all the time i could call for an update whenever which was very helpful and I was able to visit as well. My boy is alive and recovering well because of the staff at altavista. I hope to not have to use emergency services again but 1000% would go back if needed because of the care he received. The Second was via dental referral and the Staff once again were fabulous and so kind. Thank you to all who work at alta vista. Photo is my grumpy stupid boy post abdominal surgery.

Thank you so much to the incredible staff at Alta vista animal hospital. We couldn’t have asked for better care for our dog Archie. From the customer service (Godfrey), to the vets Dr Parsons and Dr Davenport, ICU techs and patient managers the compassion showed by the whole team made a world of difference. A wholehearted thanks from us to the whole team ❤️

we were at the hospital in Ottawa because nothing was open where we live. The hospital is open 24/7 which is great. Staff was nice and very understanding. Vets also explained everything to us and now our dog is in great shape.Thanks Alta Vista...

When no one else would take my new mom and pup Alta Vista was there for us! Other places said 24hour care, but no one was there! We were told by Alta Vista bring her right in….they were professional and compassionate and made us feel safe. Did it cost more then other places, how would I know NO ONE would see us!

Best animal hospital in Ottawa hands down. They found my dog had a rare heart condition - literally saved my dog from cardiac arrest and updated me often while I was hysterical.Other hospital, I kid you not, said he had stomach issues and to come back if he's vomiting or has diarrhea. Glad I didn't listen and brought him to Alta Vista Emergency.Also they have direct billing with Trupanion, I highly recommend too. Saved THOUSANDS!

They were very good as I had to put my cat down that day. They also took me in right away as she was not eating or drinking. I definitely recommend that hospital for sure. Great caring staff.

Excellent health care. My Yorkie couldn't breath. They were at full capacity but took him immediately.Very Caring personnel. They sent me home to sleep a few hours, while my dog was stable & didn't charge me for the extra stay. Prices very reasonable as compared to other Ottawa vet clinics.