Alberto Salon & Spa

The opening page of this salon's website offers a quote by Janis Joplin - 'Don't compromise yourself, you are all you've got.' - this inspired me further to write my review.... (1) Disgusting and totally unsafe washroom. Floor covered in at least 3 cm of water. I slipped and fell backwards hard on the wet ceramic tiles of the bathroom. I feel thankful that I only broke a toe and not a hip! I have been very sore and stiff for the past 3 days. The owner's response to this accident was defensive and unsympathetic, implying the fall was my own fault for venturing to cross the floor! We are all aware of the recent flooding problems Huntsville has faced, however other businesses have successfully dealt with this to ensure the safety of their customers and avoid possible litigation. (2) The aesthetician was pleasant and obviously not feeling well. However, I cannot make any excuse for the dust-like particles that were varnished over and obvious once the nail polish had dried. The pedicure I received left my toe nails at different lengths which was very noticeable. It was a rush job and without doubt the poorest manicure and pedicure I have ever received. (3) Basing my review on safety, cleanliness and courtesy, together with quality, service and professionalism, I have given this business one star and that is only because I do not seem to have the option of rating less than that.

While passing through Huntersville, I called ahead and was able to get in pretty much right away to see John for a touch up of my undercut. Not only was everyone there very welcoming and friendly but John’s own professionalism and competency really shined through. I was in and out of there in less than ten minutes and he did a better job than the original stylist back in the USA. He is also willing to do designs if he has the stencil ahead of time, which spoke to the level of pride he takes in his work; he wants it to be perfect! I would definitely recommend stopping by!

I was so pleased to get an appointment and that’s where it ended. John, the owner, told me I came on the wrong day then, as I tried to explain what ‘I’ wanted, he began telling me off. He did not listen. After a few minutes I tried again and he stop and said ‘I can’t cut and listen to you. You decide. If you want me to cut stop talking’. This resulted in one of the worst haircut by someone who thought he knew my hair better than me. And I’ve worn it for 64 years!!

Absolutely amazing service! I didn't wait a minute and my heart dresser Cindy did an outstanding job The salon was very clean. 10/10 would recommend!!

I've been going to John for years and each time my haircut is GREAT and just what I wanted. I've never experienced such consistency with a hair salon before!!

Jamie is amazing. Plenty of experience, listens to what you want. Simply the best hair style & colour I've ever had. You will not be disappointed. Friendly staff. Ideal location with ample parking. Nice decor with plenty of windows to enjoy the view. I will be returning as a regular client.

Cindy rocks!!! She is a great hair stylist... knows her colors and techniques. Very skilled.... Highly recommend her..

Had an awesome vibe inside and very welcoming people. Also did an amazing job with my hair especially when I didn't even know what I wanted. Great work Ladies!

I was able to get in same day which was great, but John didn’t put very much colour in my hair, poorly styled it then I was leaving getting ready to pay and it was $260 for a few purple highlights, a few blonde highlights and a trim and now a week later the colour is washed out. NOT a happy customer that’s for sure will not be going back