Dairy Queen Grill & Chill
463 Reviews
$$$
- Thursday10 AM–10 PM
- Friday10 AM–10 PM
- Saturday10 AM–10 PM
- Sunday10 AM–10 PM
- Monday10 AM–10 PM
- Tuesday10 AM–10 PM
- Wednesday10 AM–10 PM
About the Business
DQ Food and Treat in Trenton, ON, 290 Dundas Street East | DairyQueen.com | Find a DQ Food and Treat at 290 Dundas Street East in Trenton, ON. Enjoy ice cream, burgers, & fast food convenience near you.
Contacts
Call Us
+16133924549
290 Dundas St E, Trenton, ON K8V 1M3
Hours
- Thursday10 AM–10 PM
- Friday10 AM–10 PM
- Saturday10 AM–10 PM
- Sunday10 AM–10 PM
- Monday10 AM–10 PM
- Tuesday10 AM–10 PM
- Wednesday10 AM–10 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Washroom
- Casual
- Family-friendly
- Groups
- Fast service
- Coffee
- Quick bite
- High chairs
- Outdoor seating
- Late-night food
- Kids' menu
- Drive-through
Recommended Reviews
Shannon Warr-Hunter
13.09.2023
Dairy Queen Grill & Chill
Just walked out of here now and am shocked at the service and rudeness of the manager serving us - taking her stress out on her young staff members and hurriedly serving terrible (rushed and incomplete orders) desserts — our ‘large’ sundae was smaller than a normal SMALL and we paid more $ for extra strawberries only to have it barely even a dribble on top. Super disappointing considering the cost of a large sundae is now over $6 … needless to say, I won’t be back. Rude. Inconsistent sizing and overpriced sugar milk. That manager needs to get some training in customer service and treatment of her staff.
rowan cormier
09.09.2023
Dairy Queen Grill & Chill
Every time I going to Dairy Queen the staff is very rude. They have one shoved their debit machine in my boyfriends face telling him to sing. There is not one adult in that store. They’re very rude when they are talking to you and nothing is ever right when you get your order I work fast food and I totally understand mistakes but no one there looks happy to do their job when they talk to you and it is very unwelcoming. They also got very mad with each other right in front of us because they got our order wrong and had to remake it even though we had to repeat ourselves 10 times and then make it feel like it’s our fault. Very disappointed I hope you guys can fix the situation and make others feel welcomed.
Jennifer S
31.08.2023
Dairy Queen Grill & Chill
So many issues4 piece chicken basket meal.Listed on the board $10.99Bill price $12.99Cashier stated it came with a drink or blizzardCharged $4.69 for it. When I went to question this I was told she is new
Kathy Shaffer
13.08.2023
Dairy Queen Grill & Chill
It was OK. But the hot fudge sundae we ordered was an absolute mess. The young adults over filled it with fudge and didn't even try to clean it up when she handed it to us. The mess around it is when it was first opened to consume and it had to be put in the lid to catch the excess fudge.
Achim Mohssen-Beyk
03.08.2023
Dairy Queen Grill & Chill
Never had a more loaded blizzard than today at this location. Holy, this place was run by school kids, no kidding and it seems they got the mix more loaded than the owner would like too. Well, the service was good and the kids got er done. The sugar rush however threw me off writing this review. Oh lordy, this will last me for a whole week.
Sharon Wilconson
02.08.2023
Dairy Queen Grill & Chill
I have given up on the Trenton location. I went with my granddaughter to get a banana split and the girl at the cash went over to make it she did not wash her hands before cutting the banana I should have refused it but did not want to cause a scene so we threw away the banana and just ate the ice-cream this was very disappointing for my granddaughter and myself. The customer service at the Trenton location is very poor the kids that work there don't seem to care about anything, they are not very friendly either. They did not even give me my receipt. I have had too many problems with my orders at the the Trenton location so I decided to drive to belleville and try that location i have been there several times now and they always get my order correct, provide good customer service are friendly and their ice-cream is better their machines must be colder as the ice-cream is not half melted mid way thru eating . Belleville will be my go to location when we want dariy queen. Belleville also looks way nicer it is updated not run down looking like the Trenton location is. So if you are passing through the area skip the Trenton location and go to Belleville a much better experience.
Lisa Wiley
31.07.2023
Dairy Queen Grill & Chill
We go every Friday and have the same guy serve us. Think he's the manager on Fridays. Very nice young man. 5 stars to him.Update . Found out his name is Liam. You guys are lucky to have him. Gets the job done quickly and correctly.
Lancelot Williams
26.07.2023
Dairy Queen Grill & Chill
Got some Blizzards for the whole family. The wife ordered at the drive-through, since she knows better than I what's available and what the kids like. Since I have no idea what they sell, I told her to surprise me.It was delicious, albeit cloying.
Lily Blair
25.07.2023
Dairy Queen Grill & Chill
HORRIBLE… BOYCOT!….Going through the drive thru i ordered a snack wrap, pretzel sticks and a pepsi. Once leaving the drive thru i took a bite of my wrap and noticed an extra bite of softness, myself thinking must be the cheese. Upon taking another bite i glanced down to see the inside of my chicken was pink. I’ve worked Fast food before i know timers get set at wrong times. i explained that to the manager i was 100% understanding. The manager only offered a new wrap, but feeling woozy i had requested a refund. and was ONLY refunded my wrap $4.50 on my $10 order (as good customer service skills would refund the whole order for the inconvenience of having to drive back) Very disappointing in how my situation was handled…. And will NEVER darken the door steps of Dairy Queen Trenton.I would appreciate a follow up on this.
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Map
290 Dundas St E, Trenton, ON K8V 1M3
Dairy Queen Grill & Chill