Nautilus Plus

Closed on weekends, not flexible when it comes to pausing membership, no windows

I usually go to Nautilus Cour du Roi but I came here yesterday and I liked it a lot better. It was very clean and when I went (around 2pm) it was almost empty. Great variety of equipment and they all seem well maintained.

Pricing is fairly high, considering there are equally priced or lower priced gyms in the area.Facilities are fairly clean considering that seemingly no one wipes machines, but this may be due to there being one spray bottle for the whole gym and paper towels frequently not being refilled. Paper towel dispensers constantly empty in the men's changing room.Many of the machines are older than the gym itself, likely from another Nautilus or some warehouse, possibly a distribution partner.Most of the staff is quite friendly, but some trainers will prevent you from using machines or weights that their clients are using, even if they're not using it at that moment (no sharing).The gym when busy is VERY BUSY. How busy? During lunch, every single cardio machine is in use and nearly every weight machine. I went once at lunch on a Monday and had to stretch for 25-30 minutes until a stationary bike was free. Weeknights are not so bad, but if you want to use a weight bench you may have to wait as all of them can be in use.Additionally, some equipment is only in the cross fit room which can only be accessed by paying more money on top of your membership.

Everything about Nautilus Plus is pointed to how much you can pay. If you want to take a class above beginners level, then you better pay up! if you want to ask questions or ask anything.... you better consult by paying someone to get answers. They trainer I was assigned too gave me NO real helpful information in the initial free" session except measurements... The girls at the front desk are bubbly and say hi when you walk in but you better not interrupt their conversation after that... one water spilled all over the floor near the leg machines... I ask twice and it was still there when I left. Environment was hostile ... I wouldn't recommend anyone this gym. you could find better ones!"

I went during lunch hour to see how busy it would be. The gym seems almost unusable due to it amount of people vs # of equipment. I asked the lady at the front about 5 times of what's the total price for a year of membership without any trainer/nutritionist etc . She refused to provide me a straight answer and instead said it requires a sit-down meeting of 15 minutes to get a total.

Old machines and zero ergonomics. There are machines that don't even look like they were made for normal humans, like the fleroxa chair.

Unfortunately there is racial discrimination at this gym. Me and my friend (both white) received good, polite customer service from Nautilus and had a positive experience. My friend (racial minority), however, is constantly receiving negative, rude and discriminatory interactions from the staff.It's super weird how a gym would hire these types of people. I don't think I ever want to come back here. Beware!

Great gym with certified trainers. Service reps always smiling and willing to go beyond. Good promotions. Always enough customer service reps so wait is minimized. Open from 6 am to 9 pm but very busy during lunch time and not always easy to access equipment. Best times is between 9 am and 11 am in morning and between 1 pm and 4:30 pm in afternoon. Evenings from 6 pm to closing is good also.

I love my gym. Great trainers at the Ville Marie location, trendy music and young, dynamic crowd. Busy before 8 and after 5.

Great gym, very clean and professional atmosphere to workout in. So happy to have found this location after 2 years of suffering with horrible management, hygiene and overall equipment health/maintenance at cours des roi. Keep it up PVM!!!