Kootenay Truck & Saw Service

Terrible customer service… ordered a chainsaw handle 2 months ago have called 4 times to see if it come in, first time wasn’t ordered second time wasn’t in yet 3rd call I was told it was on back order … today I called to check and they ordered the wrong one and would call me back… still haven’t heard a word.. if it’s not in stock on the shelf good luck getting it brought in. You try and support local but get ignored and don’t get product. Would no recommend I will order handle online.Very bad customer service

Bought a couple chisel tooth chains for my little saw from these guys.Polite, knowledgeable and friendly. Most importantly treated me with respect and not lesser than because I am a woman.Great place and definitely recommend to others.

Unfortunately had to wait for at least half an hour while two staff members dealt with one set of customers.

Great place to for all you equipment needs, i have bought a saw here in the past and it worked great, any questions were answered and just recently purchasing a Big Green Egg BBQ. Cam took the time to explain everything on the BBQ and made sure we got a great deal. Thanks guys

Bought a huskavarna lawn tractor 54 clear cut with bagger from these boys outstanding job the law tractor is totally awesome. With the traction control button and the TS354X sidehill is no trouble wow."

Brought my chainsaw here for a tune up, took 2 months and charged me $300...took it out that day to cut some wood and the saw leaked out all the bar oil...good job guys

They have what you need for husqvarna equipment but you might as well buy a new one with their prices. Even a 50c nut will cost you over $10. I try to support local but not when they price gouge.

Lately, I've bought a bunch of equipment. One item has been giving me some grief. The crew at KTS has been really helpful and accommodating in getting the issue sorted out and back to me quick. I haven't had that kind of service from a shop in town before and I really appreciate it!

Very impressed with their service. I purchased a Husqvarna lawn mower else where and immediately had issues with it leaving strips of grass behind. The deal I purchased from wanted to rivet or weld a piece of tin on the inside of my mower deck to rectify the problem, I was not happy with this and they claimed they knew no other solution and their highers would not offer another solution. I contacted Husqvarna directly and they agreed to completely replace my mower deck at a dealer of my choosing. I called and explained the situation to Kootenay Truck and Saw, immediately they had zero issues or concerns about helping me. The mower was barely with them a week and is better than new. I really appreciate them helping out someone who did not eve purchase a product from them. I have learned my lesson and will continue to use them in the future.

I purchased a weed wacker and found that the staff we're very friendly and helpful. I'm definitely going to be dealing with Kootenay Truck and Saw for all of my small engine needs.