TELUS

JAG is the best at this location. He listens to you carefully, always smiles and finds a way for any problem. He will help you more than his duty. The only reason that I am still Telus client is JAG.

Had my worst experience today with this telecom provider. Won't recommend anyone to shop here. False commitment from sales team. Pathetic experience.

I had very bad experience in this store (CORE Shopping Centre- 751 3 St SW Unit 241, Calgary, AB T2P 4K8,), especially sales associate folks (Sufyan L and others) never ask what is the problem if you go to store after connection taken. I took two connection and they(Sufyan) offered some promotions as part of boxing day but those promotions were not in TELUS promotion list, then I got bill more than standard bill and I called TELUS customer care and they said they never heard about this kind of promotions and again, I had call with TELUS loyalty team and they confirmed those promotions never included in across TELUS. Again I went to store and tried to talk with store manager’s but they said wait..wait, and almost I wait 4 hrs but no response from them. I am strongly recommending please do not choose this store for any service. If there is an option to provide -100% (negative) then I could.

If you want to issue a SIM card or phone in Telus, contact Ekaterina in this office. Because another employee made so many problems for me that we are still sorting them out. In general, if home Internet or any other service is in Telus, then contact Ekaterina! She speaks Russian and Ukrainian, I am very grateful to her for solving my problems!For TELUS 1 starFor Ekaterina 5 stars⭐️⭐️⭐️⭐️⭐️

Telus has been on a roll with fantastic unbeatable deals. I switched both my cable and my phone services to Telus. I pay a fraction of what I used to for better services. Ended up completely upgrading two phone lines. I'm not so techy so I went in to get some help. Scott was patient and got us set up from start to finish. From hooking up and setting up our new phones, to transferring all the data from our old phones, then factory resetting them, and even recommending a store just downstairs where we could sell them! Within two hours I had my brand new phone completely set up, and cash in hand for my old ones. Thanks Scott!

This one star is for Telus in general! The customer service is horrendous! Whenever we call to talk to someone about our problems, we should wait for 1 to 2 hours (or even more). I think that's unacceptable and to me, it means that Telus only cares about its business and not its customers at all! Hire more staff and respect your customers' time please!(That one star is also ONLY for the great attitude of the staff!)

I went to this branch today to get an assistance with canceling the Telus service as I was having problems with doing it over the phone. The manager literally said: “ To help you just for you to leave? No, it’s nothing I can do.” Well, I don’t think I obligated for the rest of my life to be with Telus. I was advertised that I can get assistance any time from the employees but not getting a rude answer even though I leave.This is my second time at this branch and people are not friendly or helpful at all. Now I know why people switching Telus for other providers

It is 0 stars.I connected the most expensive provider of internet, and they added home TV plan to my contract without my knowledge and wants $320 for the cancellation fee

Thank-you to Allan-Cleary - a true asset to Telus - he kept his calm over a 2 hour period trying to sort out a problem with my Samsung phone - he was amazing and in the process saved a loyal Telus customer

Thank you to Allen Cleary at the Core location! He made it very easy for my partner to switch phone providers, was very kind and explained the whole process very diligently. The whole experience was very pleasant and we are very grateful.