Edmonton Police Service - Southeast Division

Went to report car collision and got a ticket! MONEY GRAB. The officer was Asian not wearing uniform or badge.One officer at the desk. Very slow service be prepared to spend more than 2 hours to make a report.

Huge line up...no one at the counter. Or in sight...management should do a better job....maybe there is no Incentive for timely customer service....

Don't protect but they do serve... tickets that is.Cst. Stel #2257 took my registration, insurance and drivers license neatly in the folder the registry gives you, and handed me back only my registration outside of the folder, and a ticket of course - withholding my insurance papers and folder. Being a new graduate and being upset about a $155 ticket, I didn't even notice this until he was long gone away to ticket other people who make a one time mistake.I accidentally made a right turn on a red light that had a no turn sign that wasn't visible by the time I changed lanes and needed to turn. These guys have no mercy. Even when I was crying and on the way to a Dr's appointment that he was holding me up to get to, to probably get bad news.Thanks for making my day better EPS. Now I have to figure out how to get it back or else I'm driving without insurance."I bet they'd also try to give me a ticket for not having insurance and I bet they wouldn't even listen if I explained the situation."

Three times I’ve arrived here 1 hour to 30 minutes before closing. We wait in line and when we approach the desk we’re advised we can’t report the accident we were on because we’re too close to closing. The officers you had today are terrible on customer service. Today he said “normally he would help us” statements like this should never be made as you make us feel excluded. On top of this, complaining he’s been here for 10 hours is not a sob story we wish to hear. All we want is to report an accident and move on with our lives.

I was pretty intimidated after reading the reviews, since it was my first time reporting a car collision. I visited this morning to report my case (my at-fault fender bender that happened yesterday), and was provided with help from the female officer. I am so sorry for what the other people have experienced here, but tbh I have nothing to say but only good things. Thank you officers!

At 8:22 in the morning after my shift I dropped by at this station and had a bad service. One gentlemen approached me and say how can I help and I replied I need to secure a police clearance. Instead of telling me that I have to fill in the form first he says “can’t you read ? Go in the middle and see the sign. He wasn’t wearing any ID Or name tag ,I can describe him an Asian guy wearing glasses very unfriendly. Anyways I completed the form and had to go to post office for money order and went back again to police stn. I feel relieved when he wasn’t the one to attend me it was a nice lady officer and complited my form . Five stars to lady officer .

Got in an accident and went here to file a report. Insurance company wants a police report since there is an injury. We go in and talk to a lady (black hair) and she says we cant file one because damage isnt over 2k. Ok fair enough, maybe my insurance is being dumb.Where this gets interesting, is my friend and I went back in to get the constables name, badge number and phone number to give my insurance in case they need a police report and wanted to inquire with him. We are greeted by they're back" in a condescending tone from the lady. We ask for the constables information

Had my first fender-bender and went to the police station to report it! They were helpful and prompt! I'm sorry everyone else has been having such a poor experience but for me this location is great! Everyone at the front desk was kind and courteous will definitely go here again. Hopefully I don't have to but if I do I will go to this police station!

Every time I've needed them the police have been such a massive disappointment. It's sad to realize that if I'm ever in real danger I shouldn't expect much from them.

The old bald guy making me feel that I am stupid. I had rear accident and its literally not my fault, I am asking them if they can call the person who is not cooperating and doesnt want to give his insurance after the incident. He said that if there is no major damage to my vehicle why I am experiencing pain on my neck. Wow! Just because it is only few scratches does it mean the impact is not much and it will not cause pain due to a sudden movement of my head at that time? That guy reminding me that sometimes justice comes to those people who are the same as his color.