INKAS Coachbuilder - Custom Limousine Manufacturing

Richest car in the world

In November 2021, we wanted to order a customized Mercedes Sprinter for our limo company. Mr. Leo Bodenstein got in touch with us back then.He put a lot of pressure on us at that time to quickly sign a sale agreement. He was calling us very frequently, just to complete his sale. He also required a 20 000$ deposit which we sent.He told us that we could expect a delivery around spring 2022.Then the problems have started. As soon as he received the deposit, communications began to be extremely difficult.He was very good at first to call us 2 to 3 times a week to make sure we will sign the sale agreement.But then when it was the time to get update on our vehicule, he was never there. We tried to communicate with him several times by email and it tooks something weeks to get answers if we get it. By phone he did not answer at all.We just wanted some updates in the summer on our vehicule, we know the situation is complicated in the automotive industry nowadays, but the least they can do is giving us an update once in a while...Then he started to make some promises, like we should start ''building by next week''But then when we later asked if they have started, no answers for a while.Then we had to put pressure again because confidence was clearly lost in Mr. Bodenstein. So we ask if we could get a VIN number at least. If they say they start building soon they should at least have a VIN.He finally sent us a VIN of a 2021 model... In the sale agreement we signed for a 2022... But we did not make a case...So then he told us they will start building next week! We gave him one last chance.But then no news from them. We sent emails, we try calling them. No response at all.So we have ask for a full refund of our deposit, because they are clearly never going to build that van and we have lost all the trust in the company.Inkas try to show that they are a big company, but in fact this is the worst customer experience we have seen in the industry.Avoid this company for any limo or armored build.Still waiting on our refund.