Indigo - Signal Hill

They added a new coffee shop to replace the Starbucks which is great, there's a good selection of food items. But it's not a good place to work or study, there aren't any working power outlets, which is a real shame. Would love to hang out and work here but not if I can only stay for one laptop battery duration!

I get all of my books from here but sometimes overpriced! The service is good as the store does not have a lot of traffic but sometimes I find books cheaper on Amazon. They also have toys for kids.

Aggressive marketing of cheap Chinese impulse buy" items. Starbucks takes up a lot of floor space. If you actually want to buy books

Omg this store was so clean and organized. I was able to spend a long time actually enjoying the store instead of being stressed out trying to find what I needed. The coffee shop in the middle was such an awesome idea, too.I will definitely be back very soon.

I find every Indigo Chapters to be very clean and this one is no different. I always find fantastic sales and bargains here.Layout is similar to all indigo chapters. It is always well-organized and stocked full. Every time I come here, I ask myself why I don't come more often.Bonus tip: free gift wrapping - just ask!

The new Good Earth here is amazing!My favourite Indigo chain; so organized, clean, great music, great vibes, decor, etc.

What is happening to Indigo Books? There is total lack of customer service or engagement. Its now run like a self serve store. Its wonderful to browse but if you want to ask someone where a particular book or item is or want some suggestions, they are no longer providing this warmth of book appreciation. Yes too many gift items but to keep bookstores going that is okay, but please bring back old fashioned customer service. At Signal Hill recently there was a very pleasant check out person but a line of 7 which grew to 10 as I waited and no one was called. The man behind me gave up and left.

It used to be possible to get pickup orders from their website and that was pretty handy. Not anymore, for some reason, that is not an option anymore. I find it to be so frustrating that their website doesn’t even tell you what books are available at the store. I wound NOT recommend this store.

Exceptional customer service experience at Chapters Indigo, and I must say I was thoroughly impressed. I had a few questions regarding a recent purchase I made in another province, and I reached out to their customer service team for assistance.The response was prompt and friendly, and the support team was incredibly knowledgeable and helpful. They assisted me with my queries and provided me with all the information I needed in a clear and concise manner. They went above and beyond to ensure that my issue was resolved, and I felt valued as a customer.The shipping and delivery options were also very flexible and convenient, with the option to pick up orders in-store or have them delivered directly to my home. The returns and exchanges process was straightforward and hassle-free, with a generous return policy.Overall, I highly recommend Chapters Indigo for their exceptional customer service, user-friendly website, and convenient shipping and delivery options. I was thoroughly impressed with my experience and will definitely be a returning customer.